Author Topic: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)  (Read 32602 times)

rockerplates.de

Re: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)
« Reply #285 on: May 27, 2024, 11:08:06 AM »
Idk how it is to deal with Ltwoo directly. What i do know is that dealing with my reseller is torture.
well,
they only respond if you order, otherwise, you are ghosted.
They basically do not care if problems occur..they fail sending me documents...we offered to translate the app to germany, no response.
They promised so many things which did not happen....
i am selling off my grt stock for low prices...if anyone wants a groupset, i will offer better than aliexpress prices including shipping, i just want to get rid of them..even mechanic groupsets work fine...





Nomuetze

Re: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)
« Reply #286 on: May 27, 2024, 11:54:57 AM »
BTW…
Concerning customer service…
I did email wheeltop directly and they responded in less than 24hours!
just for info

Serge_K

Re: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)
« Reply #287 on: May 27, 2024, 12:08:44 PM »
well,
they only respond if you order, otherwise, you are ghosted.
They basically do not care if problems occur..they fail sending me documents...we offered to translate the app to germany, no response.
They promised so many things which did not happen....
i am selling off my grt stock for low prices...if anyone wants a groupset, i will offer better than aliexpress prices including shipping, i just want to get rid of them..even mechanic groupsets work fine...

That's bad. With a beta product, you have to have an open communication with the manufacturer, otherwise it's not beta, it's just shit.
That behavior is potentially a bigger red flag than the failure rates of their groups themselves.

toxin

Re: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)
« Reply #288 on: May 27, 2024, 05:33:15 PM »
I really wonder why Joe hasn't made a Wheeltop video yet, I know he has one.

Tijoe

Re: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)
« Reply #289 on: May 27, 2024, 08:44:38 PM »
Prepped last night for a longer ride today.  Bike shifted fine. App stated 90% battery for both batteries.   Today, started my ride and the front derailleur wouldn't shift, Rode the about 60 miles in the small chainring.    When I got home, I removed the CR2032 button battery.  Voltage measured .87 volts.  Installed a new battery and all is well.  I recommend replacing the "Lynkcell" brand CR2032 battery with high quality Batteries.   Who would think that with only 500 miles on the EDSTX kit, the button battery would be bad.