Idk how it is to deal with Ltwoo directly. What i do know is that dealing with my reseller is torture.
well,
they only respond if you order, otherwise, you are ghosted.
They basically do not care if problems occur..they fail sending me documents...we offered to translate the app to germany, no response.
They promised so many things which did not happen....
i am selling off my grt stock for low prices...if anyone wants a groupset, i will offer better than aliexpress prices including shipping, i just want to get rid of them..even mechanic groupsets work fine...
