Yep, that's me. Writing " a couple of folks talking about a couple of instances" is a gross misrepresentation. Also known as horse shit. It's far, far more than that.
Now as a contrarian, I will keep trying to ride these er9 into the ground because I want competition in the space. What Shimano and SRAM charge for their groups simply is intellectually insulting when you start to understand unit economics. And I have zero respect for patent trolling.
But users be warned: these er9 are not to be used by those who don't want to tinker.
Anaerobic session coming up, uphill, on my er9
Well, this is the reason why we started to work with ltwoo, we saw a chance to cut off a pieces of shimano and sram...we, as a listed dealership, buy shimano and sram parts at a higher pricepoint than normal customer do at onlineshops.
As we spoke with ltwoo, explained the european market and what is needed to sell legally and what needs to be done quality wise and that customer service is essential IF the product fails...
Well, all this was promised....
we also pointed out, why a legal seller who copes with local tax and duties and far most important, getting customer service handled, if aliexpress comes into play. business is done for any normal distributor or seller..
due to the missing certificates, licenses it is illegal to sell this groupsets as they come, we would have had to invest loads of money to make the product legal (not legal concorning patents), ce certificate, ANt+, bluetooth....all this is not existant for aliexpress sellers, they just sell and do not have to fear shimano lawers.
Due to the quality issues, quantities stuck...we did not want to order the faulty groupsets anymore until new reliable versions are available...ltwoo just went to easy path and jumped onto aliexpress...boom...all the faulty groupsets found customers..
Even the known quality issues are not handled fast and easy, which would be necessary to get back minimum trust in the brand...they want to see videos, pictures its the old chinese we make it as hard as possible story....
I understand people are on a budget, if they are, it is essential to make an invest in reliable products , so a good di2 105 may is more expensive, but at the end, cheaper because no down time, no hassle ...
hope your anaerobic season was nice....i just had a swim this morning and will have aerobic run this evening!