Author Topic: Yuanan Carbon fiber wheelsets middle year discount promotion  (Read 8436 times)

ChinerStevie

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #60 on: September 09, 2024, 02:09:29 PM »
Yuanan should have an option. Or ask Peter from XM Carbon.

toxin

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #61 on: September 09, 2024, 02:50:52 PM »
I've been looking at ordering from Yuan An, but wasn't able to find a rim that I was really interested in.
I'm looking for 50-60mm deep and 30-32mm wide. For road use, I'd like a wider rim to run 32mm tires on. Lightbicycle seems to have some nice suitable options!

xmcarbonspeed

kubackje

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #62 on: September 11, 2024, 08:27:40 AM »
Leon messed my order with wrong finish. Wanted UD matte 70% instead of classic UD matte because I find it to greyish looking. But they produced UD matte.

I was offered a refund or a small discount. As I am tired of waiting for those wheels any longer took a discount and will swallow the grey look. Hope I like it. Will report when I get them.

Cassie and Kelly are handling things good.

highwind

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #63 on: September 21, 2024, 06:24:47 AM »
Cool story bro, but only waste of time is replying to you so I'll do it last time.
Wasting your own time seems like a dedicated hobby of you, so I didnt expect else... your next reply will surely be the very last time, right?  ;D

You are [...] new to Chinese market.
Because my registration date on some random forum is only a few weeks old? Tahts teh logiks!!!!  :o

I've made few orders from Leon in the past and communication and delivery time was always fast.
To quote your words: "Cool story bro"

But things changed recently which raised questions which where valid as others had similar problem.
Yes, someone leaving a company is obviously a change - glad that you found out yourself!
You didnt raise questions... you were blaming, accusing, name calling - completely overreacting about an absolut trivial occurrence: an employee leaving a company and therefore stops replying to customers of that company

The fact that u agree to be treated badly and have low expectations does not mean everyone want the same.
I wasnt treated badly - you repeatly claming otherwise doesnt change that fact  ::)
My expectations were obviously realistic - just in contrast to yours, because the obvious reason you are crying here is your unmet expecatation of Leon being your personal carebear even after he left the company you ordered from.

You may not understand it, but you have to swallow it
You again seem to confuse stuff - As I said: I got a tracking number and the wheelset just arrived today (which was like 4 days later than what I was told before ordering and which is absolutely reasonable for anybody not being a pathetic bean counter)
So the only person failing to understand but still having to swallow (as none of your fuzz on this thread changes anything about it) is obviously you  8)


I think highwind is trying to normalize bad customer service to convince himself that things will work out in the end.
I think Takiyaki has some serious issues with reading comprehension because neither did highwind write he experienced bad customer service (quite the contrary, as his requests were all answered within absolutey reasonable periods of time especially given the timezone difference between Europe and China) nor does he need to "convince hisself" of things working out at the end, because he got a working tracking number and just receiveed his nice new wheelset exactly as ordered  8)





Thanks Leon / Yuananbike! Good communiation, good product, great pricing, very minior delay - 9/10  ;)



highwind

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #64 on: September 21, 2024, 06:30:39 AM »
I've been looking at ordering from Yuan An, but wasn't able to find a rim that I was really interested in.
I'm looking for 50-60mm deep and 30-32mm wide. For road use, I'd like a wider rim to run 32mm tires on. Lightbicycle seems to have some nice suitable options!

YHG54-04D is 54mm deep, 31mm outer width, 24mm inner width, hooked
YHG54-04S is 54mm deep, 31mm outer width, 24mm inner width, hookless

It is the same rim as on my wheelset but 44mm deep (YHG44-04D), feel free to check the pictures above

PLA

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #65 on: September 21, 2024, 06:50:01 AM »
Seems another 8 year old has been let loose on his parents' computer
It’s so clearly a LARP of an aero bike.

tisun

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #66 on: October 19, 2024, 01:58:11 AM »
So what’s the verdict here?  Are we still good doing business with Yuan An?  What is the new sale person contact now?  Email only?  Whatsapp #? 

Serge_K

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #67 on: October 19, 2024, 02:54:35 AM »
So what’s the verdict here?  Are we still good doing business with Yuan An?  What is the new sale person contact now?  Email only?  Whatsapp #?


Yuanan OEMs for Elite, pretty sure it's been business as usual the entire time, it's just that Leon doesn't work with them anymore, but their contact details are on their website, so it's only a matter of liaising with a different sales rep.
Fast on the flat. And nowhere else.

Daviddavieboy

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #68 on: October 19, 2024, 02:58:01 AM »
 If they build wheels for Elite then they are WELL built. I ride them quite harshly (jumps, hoping curbs etc) and last night hit a massive rock doing ~30kph on a gravel track (getting dark) that nearly threw me off my bike and not a mark on the wheels. I weigh 115KG and the wheels are ELITE X-WEAVE- tubeless w/35mm gravelking ss tires. DEF be buying another set new year when I build another bike.

 FWIW I went through the Elite store and it took 2.5 months for delivery with 3 delay requests from them. I WAS getting nervous LOL

PANW

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #69 on: October 19, 2024, 11:48:21 AM »
I received my wheels a couple of weeks ago and couldn’t be happier.
They worked to get them out before the holiday to prevent any delays.
I worked with Kelly Lee who answered all of my questions thoroughly and besides a couple of short delays in communication when the stuff about Leon was blowing up here, she always got back to me quickly.
I expected to pay customs duty/VAT but for some reason didn’t have to pay anything.
Id give them a 9.5/10 for the quality of the wheels and service.

So what’s the verdict here?  Are we still good doing business with Yuan An?  What is the new sale person contact now?  Email only?  Whatsapp #?

ChinerStevie

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #70 on: October 20, 2024, 04:32:06 PM »
Can someone give me their current contact? Website is down.

PANW

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #71 on: October 20, 2024, 07:47:06 PM »
Here’s who I worked with

kellywen@xmcarbon.cn

Kelly Lee

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #72 on: October 22, 2024, 03:58:41 AM »
Email: kellywen@xmcarbon.cn  / marketing@yuananbike.com
Whatsapp : +86 13600938475
Contact person : Kelly Lee

womble73

Re: Yuanan Carbon fiber wheelsets middle year discount promotion
« Reply #73 on: October 22, 2024, 05:46:09 AM »
Given their old website (yuananbike.com) is down is this the best place to browse their wheel selection?

https://xmcarbon.en.alibaba.com/index.html?spm=a2700.shop_plgr.88.12.4dd37121DIuwgc

or here:

https://www.xmcarbonspeed.com/index.asp

Also I could not get an dns resolution on xmcarbon.cn is that correct for the mail domain?