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Re: New Enduro Frame FS830 Fair Warning.  Ive had my share of liars and cheats in my dealings domestically and overseas.  But I have never experienced a more deceitful dealing than with Eddy and haidelibicycle.  I placed an order for an 831 frame early December.  But after reading all the negative reviews I quickly switched to the 830 frame.  I was assured the size I needed was in stock and the frame will be painted shortly.  After nearly 7 weeks of stalling (frame is being painted .....) I threatened to dispute the payment with paypal unless I received a shipment tracking for my address.  All of a sudden, someone made a mistake and only a black frame was available in my size.  I repeatedly asked to cancel the order and be refunded.  "Oh since you waited, we will send you a gift..." bull$it.   Finally, said in no uncertain terms, I was done with haidelibicycle and no longer want anything to do with them.  Eddy said refund was on the way.  Guess what no such refund or any acknowledgment.  I did file a dispute with paypal and provided the 10 pages of correspondence with Eddy (or whatever is his real name).  I dont know what will become of my payment.  Disregard this warning at you own expense.
January 20, 2022, 11:00:23 PM 		1
Re: The Shiny New AM831 Group Buy (A) Thread! Fair Warning.  Ive had my share of liars and cheats in my dealings domestically and overseas.  But I have never experienced a more deceitful dealing than with Eddy and haidelibicycle.  I placed an order for an 831 frame early December.  But after reading all the negative reviews I quickly switched to the 830 frame.  I was assured the size I needed was in stock and the frame will be painted shortly.  After nearly 7 weeks of stalling (frame is being painted .....) I threatened to dispute the payment with paypal unless I received a shipment tracking for my address.  All of a sudden, someone made a mistake and only a black frame was available in my size.  I repeatedly asked to cancel the order and be refunded.  "Oh since you waited, we will send you a gift..." bull$it.   Finally, said in no uncertain terms, I was done with haidelibicycle and no longer want anything to do with them.  Eddy said refund was on the way.  Guess what no such refund or any acknowledgment.  I did file a dispute with paypal and provided the 10 pages of correspondence with Eddy (or whatever is his real name).  I dont know what will become of my payment.  Disregard this warning at you own expense.
January 20, 2022, 11:00:57 PM 		3
Re: New Enduro Frame FS830
Quote from: cybrsrce on January 21, 2022, 05:46:11 AM
You'll either get a frame or your money but neither one will come quickly from China.  Good luck and don't expect a different experience from any other reseller.

That's incredible.  I'm pushing 60 and have been ordering from china for nearly 20 years.  Giving questionable characters a pass is how we got to this place.  Never had a fraud experience with any Frame dealer.  Yes some were late and not exactly as advertised.  Eddy and his company define a new low and apparently its OK because eventually they will ship a crappy product and maybe you will get your money back. 
January 21, 2022, 09:07:36 AM 		2
Re: New Enduro Frame FS830
Quote from: zilcho on January 21, 2022, 10:34:59 AM
What are you talking about? This forum and plenty of others are filled with positive experiences from many different resellers.

I was about to make the same point.  The idea of a platform like CHINERTOWN is to help people weed out bad actors and let people make own decisions.  I personally had incredible luck with frame suppliers quality and finish (shipping delays not withstanding).  So lumping this outlier as what we should all expect is naive. 
January 21, 2022, 11:04:34 AM 		1
Re: New Enduro Frame FS830
Quote from: cybrsrce on January 21, 2022, 04:58:27 PM
Other than that I see this process as a simple goods transaction and it looks like people want a white glove LBS service.

Why do people feel the need to convolute the extremes as if that makes their point much more viable.  Since when was lying cheating and stealing a close neighbor of white glove LBS service.  You expect the worst and such are never disappointed.  What a way to live and to transact.  The rest of us expect more and will only do business with those that share our values. 

Enjoy your FS830 frame.  I hope you don't have the same 831 frame experience as someone on this board breaking their color bone due to poof pivot design.     
January 21, 2022, 05:47:43 PM 		1