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Messages - scottbeam

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Vendor Discussion & Reviews / Re: My experience with Xmiplay..
« on: August 25, 2014, 09:46:02 AM »
ok, back with an update.

I received my reshipped frame last week.  quality looks to be great and i got exactly what I ordered.  the only oddity is in the finish.  I ordered UD glossy which is a normally a clear coat over raw carbon, without the cosmetic weave layer.  this frame has a solid glossy black paint coat.   not a big deal, just a different take on it i guess.   it seems to match up to the pictures on the xmiplay website.

overall review of xmiplay?  i'm going to have to give Peter a low grade in his communication.  it was a major pain to get him to reship a frame after the first never showed any tracking updates.  my guess is it never left his location.  it was only after posting up on this site that I got a decent response from him, the rest all seemed to be delaying tactics on his end to just keep waiting for it to hopefully show some tracking info.  also peter seems to be a 1 man operation, if he is out of the office, your emails will go unanswered.  if you are reading this peter, and if you have more people working with you, perhaps some better email address that can get a quicker better response is in order.  for the actual product, so far i can only say it's an A+.  without having put it together yet or ridden it, from just the overall initial quality, it's as I expected.

would i buy from xmiplay again?  that's a toss up i suppose.  i'm sure the original lost frame was a rare event and the one i did receive seems to be great.  there are other vendors out there that have just as good quality and at the very least the same level of irritation in dealing with them.  the frame i received has a serial number starting with "LTK" which seems to indicate it's actually from LTbikes.com, so you can almost always find the same frame from a different vendor.

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Vendor Discussion & Reviews / Re: My experience with Xmiplay..
« on: July 24, 2014, 02:49:36 PM »
Hi Peter,

I sent you an email.  I'll accept a reshipment if you can send it out within say 3 weeks.  Otherwise I would like a refund so that I can source another frame elsewhere.  Just be honest with me and lets not drag this out further.

Thank you

How'd this turn out, Scott?


tbd right now.  peter is supposed to email me tonight to let me know if he can get another frame for me.  the last one had to be built and i had to wait 6 weeks for that.  it's a cross bike for my wife, so waiting another 6 weeks plus shipping time plus getting it all put together would be too late for the start of the season.  i'll post up when a final resolution is in hand. 


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Vendor Discussion & Reviews / Re: My experience with Xmiplay..
« on: July 22, 2014, 01:16:52 PM »
Hi Peter,

I sent you an email.  I'll accept a reshipment if you can send it out within say 3 weeks.  Otherwise I would like a refund so that I can source another frame elsewhere.  Just be honest with me and lets not drag this out further.

Thank you

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Vendor Discussion & Reviews / Re: My experience with Xmiplay..
« on: July 21, 2014, 08:59:32 AM »
hi there,

i just registered to share my experience with xmiplay and peter.  Ordering process was fine, but when my item shipped, it simply disappeared.  Peter emailed me a picture of a tracking number, but after 3 weeks, it still has no tracking activity on the EMS or USPS sites.  Multiple emails since then to Peter have either gotten no response, or excuses that there must be a backlog at the shipping company.  In the original picture of my tracking number, there was another customers tracking number as well and it was delivered in under a week to the US.

There is another person in a similar boat that i've made contact with as well, however there item does have tracking activity but seems to have been lost between china and US customs.  That person has been waiting 4 weeks for Peter to take some sort of action but so far nothing.

These certainly don't appear to be common issues with XmiPlay but it is very frustrating.

I've ordered other frames and wheelsets from HongFu, LightBicycles and PedalForce.  You always expect a bit of work with the time and language difference, plus you are saving tons of money so it's often worth it, but this particular transaction has been a pain in the a**.  I'm currently working with Paypal to get my money refunded.

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