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Messages - gangels

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29er / Re: Design flaw/quality issue IP-036
« on: May 23, 2016, 10:14:00 PM »
Bought a 057 from xmcarbon this winter and built it up this spring. 4 rides in a crack appeared in the center of the top tube.

Some correspondence and exchange of pictures with Peter and he is sending out a new frame. You would be hard pressed to get customer service like that from any American company. I had friends wait 6 months to replace their carbon frames from US companies. Disappointed the crack appeared but Peter was quick to rectify.

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