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Re: Velobuild VB-R-177
Quote from: Velovelo on August 25, 2022, 08:42:33 PM


What did velobuild say when you sent them the pictures?

they asked for pictures, but they are not really helpful so far. I also have an issue with the handlebar, it only has one hole (out of two) to engage the spacers. They say the hole has been accidentally filled with painting, so I should drill it. But I am a mechanic, not a frame builder nor a painter. They should provide a working handlebar, since I paid for a working one...
August 26, 2022, 02:22:08 AM 		1
Re: Velobuild VB-R-177

I wrote Velobuild highlighting this issue with the VBR177, they answered "drill it". I knew they lacked quality controls, but still...
August 27, 2022, 10:31:03 AM 		2
Re: Velobuild VB-R-177
Quote from: ancientone on September 02, 2022, 08:44:22 AM
Honestly, I have seen this "type of answer" with almost EVERY Chinese (China) sellers. It's lack of quality control , which you should have been aware of;  and it's also normally that "everything is negotiable" .  Also, remember QC is by sampling , not 100% !! No companies do 100% QC.

I had some issues with my trifox parts , useable but since it's new, I wasn't happy, so I reached out, got a similar response. Spoke to them professionally and they replied professionally,  negotiated for a slight discount on replacement on the basis that I get to keep the old one.  Used it till the replacement came, and sold it as used with minor cosmetic damage... Broke even on money side of things, and get a "friend" in Trifox.

Had some issues when I bought Sensah OSPW from  Sensah , in their case, they wanted me to give a good review before they would even consider resolving the issues. I refused to be blackmail into a 5 star review before they would even "discussing" the resolution, and also they probably will not resolve it subsequently.... so gave them a 1-star.... but it does meant they ignore me. LOL..


I had the handlebar drilled by a local hardware shop, and Velobuild refunded me with the amount I spent for that work (25€). In the end, they did their best to solve the issue from there.
September 08, 2022, 08:55:18 AM 		2
CarbonSpeedCycle CSC wheels - avoid them Hi everyone, I recently bought a set of CSC wheels on Aliexpress (reference: Europe Stock UCI Certificated 35/38/45/50/60mm T800 Carbon Disc Brake Wheels), I write here my experience hoping it is useful for the future customers.

Tubeless ready, 50mm deep, 18mm inner width, CSCT31 hub, six bolts. The package arrived a bit damaged, and the rim had some little scratches in the bed of the rim, nothing to worry about according to the seller. After a couple of rides, the rear wheel got a little lateral play. I contacted the seller to get technical specs of the hub, in order to fix the lateral play. The seller refused to provide me any information on the hub. I have to guess how to dissassemble the hub and solve the issue. The seller now blocked me, I cannot contact them anymore.

In my experience, CSC is not a professional seller. I have assembled several bikes, starting from the frame, and I have bought from many chinese sellers and manifacturers. When they block you, it is the signal. I got this experience only with CSC and TanTan/Seraph (couple of years ago).
March 08, 2023, 04:35:15 AM 		7
Re: CarbonSpeedCycle CSC wheels - avoid them
Quote from: Chinacago on March 09, 2023, 11:30:19 AM
I have also had good experiences with them, so sorry you're having a bad time with this. I think their brake tracks are the best I've used so far, and the quality has always been really good.

registered 3 weeks ago, your only post is this one. Come on CSC people, do you think we are that dumb?
March 13, 2023, 04:27:27 AM 		2