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Cyclocross Frames, Wheels & Components / "Slow" customer service by Carbonda
« on: May 10, 2023, 08:32:46 PM »
Hey just wondering if anyone has had bad customer experience with Carbonda?
I'm made up my mind I would like a frame and rims from them, and I wait 2-3 days between emails from them. It's really annoying! Wing was the first to reply to my query, and when I finally heard back it was from Adam, and now I haven't heard from them in 2 days.
I appreciated the reviews of their products on this site but must say I'm ready to forget about them.
Just wondering if this is typical or something unique?
I'm made up my mind I would like a frame and rims from them, and I wait 2-3 days between emails from them. It's really annoying! Wing was the first to reply to my query, and when I finally heard back it was from Adam, and now I haven't heard from them in 2 days.
I appreciated the reviews of their products on this site but must say I'm ready to forget about them.
Just wondering if this is typical or something unique?