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Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: JimLee on April 18, 2024, 03:43:51 AM
Super light version standard EXW price is USD$590, now special price in USD$550 with one hanger (carol made a mistake. An extra hanger costs $10 more.), normal weight version USD$490; normally we suggest the buyer get two hangers, so cost is higher USD$10/set,

Thanks for the clarification. Indeed I was quoted the old amount.
Any idea if there is also a promotion on the gravel frames and it's price? On standard version?
April 18, 2024, 01:40:19 PM 		1
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D) youp, I agree. Issue with carbon
April 18, 2024, 04:42:28 PM 		1
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: Serge_K on April 19, 2024, 02:27:25 AM
To be very clear, your frame is broken, do not ride it, get a replacement, and don't pay for it. FYI, it's obvious with the video, but impossible to tell with the picture alone. For any kind of warranty question, i find that video is the way to go.
I guess it makes you question the whole "affordable chinese yet ultra light carbon frame" thing a bit... Yishun / Light carbon have excellent reputation, yet less than 5 frames of the LC17 on this forum, and one's cracked out of the box. Not the kind of failure rate we want to live with, and it's infinitely more serious than a shitty C ring causing headset play, flexy bars that can be swapped for 100$ or a slipping seat post we can shim with a piece of soda can or some fiberglass cloth.
That is really, really not good.

Well not trying to be devils advocate but let's also take this with a pinch of salt. Yes, this is broken, yes this should not happen, yes this could have serious consequences, and yes I'm sure he should ask and get a replacement, but this can happen with absolutely any company.

For me it's all about how companies deal with these cases which actually matter. Customer service/warranty is way more important than any issue reported. He spotted this yesterday, asked for opinion, he will contact the company (whichever it is). The answer from them is the actual key here.

I have worked already in quite a couple of bikes and for me it's always about transparency, communication and good support. That's how I assess the companies I chose to work with in my business.

So let's wait and see. Having just 4 or 5 or even 10 bikes of these in this forum means little. I am buying one or two LC bikes to test the service regardless of this report here. If I like their service I can propose the frame/brand to my clients as an option. If not I keep with my provider and keep testing others.
April 19, 2024, 04:43:06 AM 		3
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: dinorello on April 19, 2024, 05:04:41 AM
Yeah all that sounds good but how does LC send out an obviously defective and broken frame without some kind of QC?   

Not trolling but why are you saying there is no QC?

Not trying to excuse this. I also hate when it happens especially in expensive products but QC is done at several stages. Maybe they need to add a QC layer here. I really don't know how the process of even putting it in the box working for them. If it's done by a machine maybe it could even be that. If its a manual process it can be sth else.

I'm looking forward to see how they deal with it especially since they seem to have no stock at the moment and waiting times seem to be around 2 months time.
April 19, 2024, 07:07:31 AM 		1
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: dinorello on April 19, 2024, 07:26:03 AM
The whole objective of a proper QC protocol is to ultimately produce products that are free from defects before they ship to the end consumer.   Everyone involved in the production process , from the initial order taker to the person packaging, should be another layer of QC and ultimately overseen by a department accountable for  quality control..

Again, I totally agree!

They need to understand what went wrong in this or similar cases and improve that part.

QA/QC is a never ending process all the time :). Hope they fix this building issue and all clients issues
April 19, 2024, 07:46:42 AM 		1
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: DrRoB on April 24, 2024, 03:54:36 AM
The color should be metallic Blue
But in real it isnt looking like on the color samples (But wandy from LC communicated this with me and asked if Its ok that isnt lake the Color chart
I approved it to avoid further delays

Well I must say it looks great the colour. Are you fitting 32 tires? Do you think it's possible to fit 35?

About the Clear coating, maybe @Jim can confirm but I'd assume it should have it. Maybe they need to improve it too
April 24, 2024, 08:26:51 AM 		1
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: DrRoB on April 24, 2024, 01:07:00 PM
I'm currently driving a 30mm Vittoria Corsa Next and there's not a lot of space. 35mm shouldn't be a problem at all

Sorry your message was a bit confusing
April 24, 2024, 01:13:49 PM 		1
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: DrRoB on April 24, 2024, 01:19:54 PM
UPS
Yeah 35mm should fit without any problems

Cool. Thanks. I'll order one to see the quality then and do a simple build with a 105 I got laying around
April 24, 2024, 01:25:17 PM 		2
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D) Did you ask them already? @Jim can you confirm it there is a clearcoat or not?
April 25, 2024, 01:46:16 PM 		2
Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
Quote from: c74 on April 26, 2024, 10:08:12 AM
Recieved my frame today. Initial inspection tells me all is well.
Frame wise all seems well.
Material tickness around headset area is spot on, bearing seats are, well... REALLY clean.
Derallieur hanger and wheel axel mounts are as expected, ie clean and no paint spill.
Overall paint job is immaculate, did mine in glossy pearl white with LC logos.
If there is interrest, I can post pics after build is finished.

Cheers,
Chris

You can even post pics now ahaha. We like to follow the process
April 26, 2024, 06:17:40 PM 		2