Chinertown
Other Resources => Vendor Discussion & Reviews => Topic started by: bremerradkurier on August 30, 2023, 09:11:53 AM
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Thumbs down on this vendor-have an integrated handlebar stuck at the local delivery company about 30 km away for three weeks so far and they're refusing to initial a trace request with DHL ecommerce.
DHL ecommerce specifically says to have the shipper/seller initiate the trace, but they seem to believe I need to do this.
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I'm having a similar issue with some small items I purchased a while ago. Stem mount, random rechargeable flashlight.
Supposedly dispatched from a pitney bowes center...but its been two weeks now. I don't think I even have the option for a trace with PB. :-\
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I'm having a similar issue with some small items I purchased a while ago. Stem mount, random rechargeable flashlight.
Supposedly dispatched from a pitney bowes center...but its been two weeks now. I don't think I even have the option for a trace with PB. :-\
This same vendor? Asked if they have initiated the trace from their side after they only sent a bot reply and my message was blocked.
Guess it's time to request a refund from AliX due to non-delivery.
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So. Two separate vendors. First time I've had this kind of delay. Ali is telling me to contact the carrier, and the carrier is telling me to contact Ali. Fun times.