Chinertown

Chinese Carbon Road Bikes => Road Bike Frames, Wheels & Components => Topic started by: Nickk2000 on May 12, 2021, 05:25:41 PM

Title: has anyone else dealt with shipping nightmares from companies (dengfu being mine
Post by: Nickk2000 on May 12, 2021, 05:25:41 PM
ive bought two frames and the second ones in the mail but it takes 45ish days for it to come from china (flown) to my door. 90% of that delay is usps. its stuck in customs for 2 weeks and then sits in a regional warehouse for another two-3 weeks. like wtf i just want to ride
Title: Re: has anyone else dealt with shipping nightmares from companies (dengfu being mine
Post by: carbonazza on May 12, 2021, 11:22:02 PM
ive bought two frames and the second ones in the mail but it takes 45ish days for it to come from china (flown) to my door. 90% of that delay is usps. its stuck in customs for 2 weeks and then sits in a regional warehouse for another two-3 weeks. like wtf i just want to ride

Why reference Dengfu, as if they had something to do with that?
Choose another transporter option next time.
Being your own importer may have some issues, but generally things arrive, only time is lost.
Title: Re: has anyone else dealt with shipping nightmares from companies (dengfu being mine
Post by: cst_jpr on May 13, 2021, 12:11:24 AM
Yeah, this is the current logistics situation. If you want fast, pay extra for fedex or DHL, if not, wait patiently.
Title: Re: has anyone else dealt with shipping nightmares from companies (dengfu being mine
Post by: Aesch on May 14, 2021, 02:31:45 PM
DpD lost my frame in the delivery process... They just dropped it somewhere it shouldn't be. I managed to find out where (huuuuge storage), the owner let me search the place and I did find it.
Reaction by DpD = big middle finger, you're the recipient and we don't help you.
Title: Re: has anyone else dealt with shipping nightmares from companies (dengfu being mine
Post by: svanimpe on May 14, 2021, 03:21:52 PM
@Aesch: Contact the company that you bought the frame from and share your story. If enough customers complain, they will eventually stop shipping with DPD. That's the only way to hurt these shipping companies.
Title: Re: has anyone else dealt with shipping nightmares from companies (dengfu being mine
Post by: Aesch on May 15, 2021, 02:41:01 AM
Yeah did this, but the international carrier chooses their "last mile" partner without informing the company you buy from.