TanTan is definitely dead for me.

I paid 56 working days ago (!), 21 days ago I was told that they painted it wrong and now have to produce a new frame in UD matt.

I have NO delivery date yet.

Vivian is sending BS mails and is no help at all, just offering me a refund (exchange rate €/$ has dropped 10% in the meantime; postage costs are no longer split between 2 frames).

Total joke, TanTan never makes the frames themselves, otherwise it would be much quicker to sort out.

Did you order the frame in one of the colors that were available for selection other than a basic black? Or did you order a special colour?

I am asking because I ordered a prebuilt bike in (pearl) white which is a colour you can directly choose but got hit with nearly the exact same message as you did as well.