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29er / Re: BXT MTB 056?
« on: March 22, 2022, 08:40:46 PM »
I could have gotten a replacement if I were to have paid the shipping I believe. The fit and finish of the frame seemed great. In my case I don’t think there was enough carbon on the joint between the top tube and seat tube.
Not sure I would consider a BXT in the future yet.
Not sure I would consider a BXT in the future yet.
Did they offer you a replacement frame?
Pleased to hear they offered a refund, at least. I had a BXT for my boy, now sold, the BXT not the boy. I was impressed with the finish and he got good use out of it without problem but I had subsequently heard that BXT has poor customer service and to avoid them. I certainly had no issues with communications with them whilst we had the frame.