Sorry in advance if this is the wrong place to put this. 

I'm not posting this to talk poorly of Bert, or XMI.  He has been extremely helpful, until now at least.  Long story short, after several back and forth emails with Bert, I agreed to put $100 down to reserve a frame.  I explained that I would be sending the remainder within a week or so.  Bert's communication was stellar up until then.  Once I sent the deposit via PayPal, all communication has stopped.  I can't even get an email back to confirm he got the deposit.  I sent an email this morning, expressing my concerns.  I'm a very patient guy, and I understand that he is probably a busy man.  It has been almost a week at this point with no communication after my deposit was sent.

Now, I don't know if they celebrate thanksgiving in China.  If so, I understand that he has probably been off work since Last Thursday, and will get back to me soon.  I'm hoping that this is the case.  Has anyone else experienced communication issues with XMI? I chose them because of the good reviews I had read about Paul and Bert.  Thanks guys!

edit:// I'm also now wondering if I have been dealing with the "real" XMI.  I see a XMI carbon speed, whereas I have been dealing with xmi Iplay.  I hope I didn't just get taken for a ride.  (no pun intended)