Author Topic: Lightcarbon: New LCR017-D (or Yishun R1058-D)  (Read 122363 times)

Serge_K

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #735 on: September 27, 2024, 02:57:35 PM »
They said yes, they will ship a replacement frame. I never rode the frame I have

Ultimately, that's what we want to hear. I find shocking that they'd ship swiss cheese to people, but at least if you complain enough, they send you another frame.
Please keep us posted.

Next day edit: https://www.instagram.com/p/C_5XoLaSAgf/
Just saw that. The down tube looks very square, although it's not filmed with the angle i'd like. Could it be that it's a fake, or they changed the design? I've seen real ones in a french bike shop, and the side of the down tube facing the wind is not a box, it's definitely rounded. It's not blade shaped by any meausre, but it's absolutely not a box.
But in this video the down tube looks as square as the light carbon one? Is it that the 1st gen cannondale was boxy, and we're at 2nd gen?
I'm confused.
« Last Edit: September 28, 2024, 03:26:22 AM by Serge_K »
Fast on the flat. And nowhere else.

dinorello

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #736 on: September 28, 2024, 08:24:05 AM »
I think that the Cannondale looks boxy from the side view but it's actually not.
« Last Edit: September 28, 2024, 08:29:43 AM by dinorello »

Joselu

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #737 on: September 28, 2024, 02:11:26 PM »
What do you think of the headset that comes with the frame? Would it make sense to upgrade to a better one, like an FSA?

PLA

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #738 on: September 28, 2024, 02:35:39 PM »
As in replace the 2 bearings that sit in the headtube with fsa rebranded ones?
LET'S MAKE AMERICA GREAT AGAIN!

TRUMP FOR PRESIDENT 2024!

MAGA!

tiagosantos_ss

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #739 on: September 28, 2024, 03:31:15 PM »
Did Lightcarbon ask you to remove the post linking the youtube showing the substandard frame in order for them to ship you out a new frame?

Yes, the did ask to remove it. I made it private. In case I don't hear them posting me about the shipping it will be back to public

tiagosantos_ss

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #740 on: September 28, 2024, 03:36:56 PM »
Just curious for the bad frame, does it have a "QC Passed" sticker on it?

From the outside, can't see anything. From the inside, I recall seeing a label but don't recall what was it for. But definitely, I saw a QC sticker, maybe on the wheels

dinorello

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #741 on: September 28, 2024, 06:30:06 PM »
Yes, the did ask to remove it. I made it private. In case I don't hear them posting me about the shipping it will be back to public
You're lucky you found this forum as LC knows it affects their bottom line.   It's like crowd funded post sale QC.  How did you find this forum?
« Last Edit: September 28, 2024, 06:31:54 PM by dinorello »

PLA

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #742 on: September 28, 2024, 07:05:35 PM »
Yes, the did ask to remove it. I made it private. In case I don't hear them posting me about the shipping it will be back to public

I don't see any reason to make it private. If they're going to ship frames that are that shockingly shocking, people should know about it.
LET'S MAKE AMERICA GREAT AGAIN!

TRUMP FOR PRESIDENT 2024!

MAGA!

dinorello

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #743 on: October 03, 2024, 09:57:00 AM »
I don't see any reason to make it private. If they're going to ship frames that are that shockingly shocking, people should know about it.
.

A little quid pro quo from Lightcarbon instead of stepping up  they rather obfuscate than right their wrong.  Ultimately that's the type of business model that Asian manufacturers seem to follow...no QC and attempt to gaslight the customer

patliean1

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #744 on: October 03, 2024, 10:38:20 AM »
Tan Tan told me they would sell me their latest gravel frameset at "dealer" price (same one Tideace sells) and that I could not disclose the price on here or on YouTube.

On the surface it would seem TanTan was making concessions for me since I make videos. However, the price offered was identical to what another member on here paid for his.

When I originally purchased my Yishun/LC R-086D frameset I disclosed the price. Yishun was not happy about it. Yet they never once mentioned that the price they quoted me was discounted because they "knew who I was." And still had the nerve to increase their retail price after the fact LoL

Serge_K

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #745 on: October 04, 2024, 02:14:03 AM »
I don't see any reason to make it private. If they're going to ship frames that are that shockingly shocking, people should know about it.

In the interest of business, I'd say a positive spin would be to make a video that shows the swiss cheese, but that starts, or ends, showing the replacement frame and acknowledging that light carbon fixed the issue. That way you don't throw QC issues under the rug, but there is comfort to be had from the fact that they agreed to replace the frame. In doing that, I would flag that they originally pushed back but then agreed.
Essentially, I have mixed feelings about that seller, but I guess QC is a game of luck, and even if you get a dog, there's a solution.
My Cannondale supersix himod BB is so poorly made that even with a brand new BB installed, the crank doesn't spin freely at all, so shit QC is everywhere.
Fast on the flat. And nowhere else.

dinorello

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #746 on: October 04, 2024, 09:33:45 AM »
Did you file a claim with Cannondale?

Serge_K

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #747 on: October 04, 2024, 11:30:58 AM »
Did you file a claim with Cannondale?

i bought the bike 2nd hand off a dude off ebay eons ago in the UK, in my mind i wrote off that bike a long time ago.
Fast on the flat. And nowhere else.

tiagosantos_ss

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #748 on: October 04, 2024, 02:44:47 PM »
You're lucky you found this forum as LC knows it affects their bottom line.   It's like crowd funded post sale QC.  How did you find this forum?
Searching on google with the frame as keywords

tiagosantos_ss

Re: Lightcarbon: New LCR017-D (or Yishun R1058-D)
« Reply #749 on: October 04, 2024, 03:03:43 PM »
I don't see any reason to make it private. If they're going to ship frames that are that shockingly shocking, people should know about it.

People know it. If people are really interested in the frame and they saw Hambini’s review, is not that short video that will stop them from pulling the trigger.i actually drop that video even before Hambinis review. The video is still around if people try to know more about the frame they will find it