You are correct.
Ahhh Charles! Can't say I am not a little disappointed with his first impressions.
Nothing particularly substantive in his criticisms at least - just minor irritations, which are more reflects Elites developing Customer Experience model.
But seriously, didn't install rim tape? Also, does the man not own a pair of cone spanners? (Don't answer this, because it will make me feel old...)
Also, I think Elite asked him to grease the hubs specifically because he is an influencer and don't want to leave anything to chance (although if that is the case, they should've done that before they shipped...)
We'll see what he says, but similar to my relationship with Elite, one cannot help but wonder if his objectivity is clouded by his relationship with Winspace.
Not to say the Hypers aren't good. They do also rock