Author Topic: Advice needed: AliExpress refund or PayPal chargeback for failed transaction  (Read 241 times)

A.V.G

Hello All,

In mid-November, I purchased a frameset on AliExpress and the seller has failed to fulfill the order (80 days and counting). 
AliExpress sends me an email about every other day encouraging me to 'apply for a refund'.  I can also go through PayPal to recoup my hard earned $$$. 

My question is, is there an advantage to using one method over the other?  Will I get my money back faster through Ali vs. PP?  Does Ali ever keep part of the funds, or are Ali refunds always 100%?  These are the things I'm thinking about. 

Any guidance here is appreciated.  Thanks!

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Final edit Feb-22-2025:  My order was eventually delivered after ~75 days in transit and 90 days after order.
« Last Edit: February 22, 2025, 12:49:49 PM by A.V.G »



00Garza

Aliexpress refund has always worked for me when I open a dispute. Hasn't been many times, but it's been pretty hassle free.

Serge_K

if you have the option to cancel the transaction and get a refund via aliexpress, do that, especially if they're suggesting it to you. it's in the platform's interest that you come back to spend more.
Fast on the flat. And nowhere else.