Author Topic: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?  (Read 1473217 times)

fhill

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2025 on: May 22, 2026, 11:51:07 AM »
Do let us know how it goes, this is why this forum exists. Also, if they try to avoid honoring their warranty, point them to the forum and tell them you will light them up on fire, it should help. But i'm hoping they will simply do the right thing. As to paying for shipping, that's normal. I had warranty claims with Farsports years ago, and they made me pay for shipping.

Did you post about it on the forum? This is important info because bottom brackets arent supposed to just desintegrate, it may indicate (along with exploding forks and what not) that Tantan, and that's the precise engineering term, sucks the sweat off a dead man's balls.

I think I posted about it some pages ago. Drivetrain side, same issue

Sander2177

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2026 on: May 23, 2026, 10:04:15 AM »
What has TanTan been up to lately? My last dealings with them was last fall 2025 with the X68.

There was a time when they were pumping out new designs/homage frames almost monthly.

New 32er MTB
Nothing road wise.
But sellers  are already doing SL9 pre-order so maybe there will be a X72 shortly 😂

dovh

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2027 on: May 28, 2026, 07:55:15 AM »
Quick update on my situation:
Tantan offered to send the frame if I cover shipping and painting, "frame free, you pay for paint and shipping." I pushed back but they wouldn't budge, citing that the frame is more than a year old.
Got a feeling that this is the best offer they are willing to do so im not sure now if i should go trough with it or no..

Sander2177

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2028 on: May 28, 2026, 08:21:33 AM »
Quick update on my situation:
Tantan offered to send the frame if I cover shipping and painting, "frame free, you pay for paint and shipping." I pushed back but they wouldn't budge, citing that the frame is more than a year old.
Got a feeling that this is the best offer they are willing to do so im not sure now if i should go trough with it or no..


Honestly mate, based on the policy you’ve shared, their offer doesn’t fully line up with what they’ve written.
The frame is still within the 2 year warranty, and a BB insert coming loose is obviously a  manufacturing defect.

Their own wording says defects are covered and they’ll repair or replace at their cost. There’s nothing in there about you having to pay for repainting.
That said… in reality with these OEM brands, what they’ve offered is pretty typical from what you here.

give you a replacement frame
make you cover shipping
sometimes push paint cost onto you

So while it’s not strictly correct by their policy, it’s kind of standard practice I believe.
Can they do shipping and paint at cost? or at least paint at cost? Will they refund any cash?

crazyravr

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2029 on: May 28, 2026, 01:18:31 PM »
I am now on week 6 of waiting for the frame to be shipped. Now promissed this Friday..... very annoing and not the 4 weeks max I was told at the start.
Im at the point that if now shipped next week, I will file a chargeback with PP and CC on file.

Tpower59

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2030 on: May 29, 2026, 01:18:47 AM »
I am now on week 6 of waiting for the frame to be shipped. Now promissed this Friday..... very annoing and not the 4 weeks max I was told at the start.
Im at the point that if now shipped next week, I will file a chargeback with PP and CC on file.

Yohobike sent me one within 1 month (order to delivery in EU) 🤣

alfiomotrambo

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2031 on: May 29, 2026, 02:42:14 AM »
Are they going to produce a bike that hasn't officially been released yet? Lol

Anyway, does anyone know this thru-axle brand called L-works? (Very original name) https://it.aliexpress.com/item/1005012209496911.html

crazyravr

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2032 on: June 02, 2026, 08:57:41 AM »
Keeping this alive in case anyone wants to get something from these guys with what to expect.

Today finally got a reply back saying that the paint on the fork is NOT up to standard and that it will be anoter 10-14 days before thats done and the frame ships. As a good gesture, they offered me a free hanger.... WTF?!?!?!

So now its its going to likely bne 3 months before I get the frame... yeap finling dispute with PP and the CC. Lets see how that goes.

Tpower59

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2033 on: June 02, 2026, 09:47:37 AM »
Yohobike sent me one within 1 month (order to delivery in EU) 🤣

This seller is illegal but got 2 frames from them ultra fast

Building the last one at the moment (UD glossy)

crazyravr

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2034 on: June 03, 2026, 09:01:40 AM »
Took about 24h to get a full refund through PP.

Not sure whats happening with Seraph now because ppl had good experiences in the past. DO NOT RECOMMEND.

Bugo

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2035 on: June 04, 2026, 05:48:09 AM »
Guys, let me share my oppinion.
I own 2 X68's.
3 of my friends also have it. I can say that all of us do not have issues with it.
Previously I owned S-Works SL5. Had a lot of issues with BB. Do you think that "known brands" solve issues fast ? be my guest and try... just because you paid low money to Chinese brand, does not mean your issue should /will be solved emediatelly and all under your conditions. It's matter of discussion /negotiations and acceptable solutions.

So, not recomending Seraph, is in my oppinion, just not fair statement.

Sander2177

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2036 on: June 04, 2026, 08:55:10 AM »
Guys, let me share my oppinion.
I own 2 X68's.
3 of my friends also have it. I can say that all of us do not have issues with it.
Previously I owned S-Works SL5. Had a lot of issues with BB. Do you think that "known brands" solve issues fast ? be my guest and try... just because you paid low money to Chinese brand, does not mean your issue should /will be solved emediatelly and all under your conditions. It's matter of discussion /negotiations and acceptable solutions.

So, not recomending Seraph, is in my oppinion, just not fair statement.

I kind of agree — you pretty much get what you pay for with a frame like this as it cheap
Personally, if I had a BB issue with this frame, it wouldn’t bother me too much.
With this frame I’ve already managed my expectations.
It landed at around £630 including taxes and a bar, so realistically it’s almost a throwaway item at that price point.
If I was offered a replacement frame but had to pay $150 shipping, would I take it? Probably not without thinking about it. At the end of the day, the BB has failed and it’s likely a manufacturing issue — but unless you can clearly prove that, it usually ends up being your word vs theirs, and even if you did prove it it likely they would still not accept it!
That’s always the situation with these brands:

Customer says it’s a defect
Brand says it’s caused by use or installation

So you end up having to meet somewhere in the middle. Not ideal, but it’s the reality unfortunately but I know people who have had similar issue with the real thing! and still had to jump through hoops to resolve it!
Personally I would maybe wait it out for something like the TT-XSL9 instead 😅

crazyravr

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2037 on: June 04, 2026, 01:05:03 PM »
If you guys are referring to my post "DO NOT RECOMMEND" its nothing about the quality. Its about the straight up lies about delivery and timelines to get the customer in the door.
No way anyone should wait for a bike frame for 3 months, especially thats its nothing special and the "counterfit factories" can make one and delivery under a month.

rosteven

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2038 on: June 06, 2026, 07:00:05 AM »
Just had a look and the frameset is no longer available on both Seraph and the tantan sites. Anyone knows what's up?
Actually, the TT-X68 frames and complete bikes are back for sale on both websites (TanTan & Seraph).

Sander2177

Re: Seraph Bikes Superlight 836g X68 - Alternative to SL8 Fakes?
« Reply #2039 on: June 08, 2026, 04:16:36 AM »
Well they now have UDH option for the X68 now.
Thought they might do the X72 for new bike due 😂