My confidence in tan tan ISU going south, 6 weeks since payment and frame not painted yet
You’ll get the frame eventually.
Unfortunately, I don’t think communication is Tan Tan’s strong point, judging by this thread.
They throw out 20–25 day manufacturing times (not including delivery), but 25 days for me is this Friday—and based on what I’m seeing, I’d be surprised if it’s even ready to ship.
They really should be more upfront about lead times. I think people would still buy the frame even with a longer wait, as long as expectations were clear.
I fully expect it to take longer than quoted, so it’s no big deal—but honesty would go a long way.
I appreciate it’s not what you want to hear, but it’s the truth. I think one guy waited 90 days including delivery—though that might be an extreme case, as some people have received theirs more quickly.
From what I gather, it’s the paint that causes most of the delay. I was quoted just 7–10 days for a raw frame.
