XCADEY VENTUS Carbon Cranks + PM

Started by Sebastian, August 14, 2025, 01:00:04 AM

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Aradell

Quote from: gplama on April 02, 2026, 05:30:38 PM
I've just sent XCadey the data from my testing yesterday and have requested a meeting with the team at Shanghai Cycle early next month. I hope something positive can come out of the time spent on this one.

Hi Shane, did anything come from this conversation with Xcadey in Shanghai?
Or any other news from Xcadey?

gplama

They supplied a new GEN II spider and firmware 1.09 for testing. This was tested on June 24th with very much the same results as the first GEN II unit they sent. Sprints dropping due to cadence sensing failures. Accuracy issues due to offset drift/issues. They've removed the realtime offset display within their app - which was extremely useful in diagnosing issues.

I've given them all the data from this test (along with comparative data from the reference meter). XCadey have asked for more details/video footage/etc. I haven't replied. They have all the detail they need already. I've given them way too many hours/days of my time. This is their issue to resolve, not mine.