KORE wheelsets

[KORECycling]

Is your shop and the two selling on AliExpress all the same?

AliExpress, Temu, Ozon, and eBay are all official direct-sales channels operated by KORE.

At the moment, KORE wheelsets have not been authorized to any other third-party stores or sellers.

So if you purchase from these official channels, you can contact the seller directly for after-sales support or accessories.

[KORECycling]

EU customer here. They made me choose the Aliexpress standard shipping, which costs about €66 currently. They delivered a symbolic package via the standard Ali shipping which contained 1 tpu tube. They said I could reject it, because there was a customs fee of €11, which I didn’t end up doing, because I don’t like landfill. The wheelset came with DPD, no taxes or questions asked there. They are very responsive to questions, had great communication with them. Sometimes so nice that it actually looked like they were going to scam me. This method seems a bit sketchy, but ended up being all good. 100% recommend. So; Pick AliExpress standard shipping and NOT aliexpress large goods by land or DHL. Ordered on 9th of june, shipped 13th delivered 25th to NL.

Yes, I suggest contacting the seller before purchasing.

Their recommended shipping is usually DDP / tax-included, so you normally don’t need to pay extra customs duties. Just confirm the details with the seller before ordering.

[KORECycling]

I've been stupid, bought a set of the Top Gun SL50's, ripped off and threw away the hub protector from my rear wheel... Anyone know what size replacement I'll need? I have zero bike knowledge

You can contact the store where you purchased the wheelset directly.

They will guide you through the steps and can also provide a video to help you understand how to install or replace the part correctly.

[pedalino]

Did you purchase it from Temu?

If it was purchased from Temu, the package is shipped through their transit warehouse, so spare spokes and inner tubes may not be included.

If you purchased from AliExpress, our official website, or eBay, you can contact the seller directly and ask them to help provide these accessories.

Thank you for your understanding.

I purchased from Temu, Kinan Shop.
Honestly, I'm disappointed for two reasons:
1) they're missing spare spokes.
2) buying directly from Kone would have saved me about €50, including DPD shipping;
How can I get spare spokes?

Thank you

[alfiomotrambo]

Go get the on Alix pls

[crazyravr]

Just an update here. The seller has refunded me $100 to cover some cost of the repair of the wheel. I was under the impression they would cover the total cost. But this is the cost of getting stuff from across the world and hoping nothing bad happens. I wonder whats going to happen if there are other issues.

[KORECycling]

I purchased from Temu, Kinan Shop.
Honestly, I'm disappointed for two reasons:
1) they're missing spare spokes.
2) buying directly from Kone would have saved me about €50, including DPD shipping;
How can I get spare spokes?

Thank you

Yes, my friend. In the future, you can compare the prices between our official website, Temu, and AliExpress. You can simply choose the platform with the best price advantage.

The shipping time is basically the same.

Regarding the spare spokes, we usually recommend contacting the seller before placing the order and asking whether spare spokes can be included. In most cases, we can provide spare spokes for free.

For your situation, please contact the Temu seller first, and they will help arrange the spare spokes for you.

[KORECycling]

Go get the on Alix pls

You can check and compare the prices on different platforms before purchasing.

Whether it is our official website, Temu, AliExpress, or other e-commerce platforms, the products and shipping service are the same. You can simply choose the platform that offers the best price advantage for you.

[KORECycling]

Regarding the vibration or wobble issue, if we only have a written description, it is very difficult for the seller to confirm the exact cause.

That is why we need a clear video. It will help us better judge whether the issue is caused by the wheelset itself, the tire, the installation, or another factor.

Please don’t worry — the after-sales team will continue to help you handle this issue. We will communicate with you and try to find a solution that is acceptable for both sides.

[RickyM]

I bought the black cyclone wheelset.
Came very well packed, with 2 30gr tpu and spare spokes.
Weight: 1258 with the tubeless tape.
I mounted a gp5000 32mm with the tpu tubes that came with the wheels.
Today I did a 100km first ride. They feel much more responsive than my Velobuild wavy wheels (I saved almost 500grs with the Kore).
But it was a group easy ride so I didn´t sprint or anything simmilar.
I´m very satisfied. I don´t think you can get anything better at this price point.

[Jeager]

More than +100e for shipping, is that normal for EU customer ?

[alfiomotrambo]

I would say it's normal

[KORECycling]

More than +100e for shipping, is that normal for EU customer ?

Hello, you can also check our official website.

For EU customers, the price on our official website already includes all fees, so it is usually more friendly and more cost-effective for European countries.

You can also compare prices across different platforms before placing an order. Because each platform may have different coupons or promotions, the final price may not always be the same. We suggest checking multiple platforms and choosing the one with the best price for you.

[gf]

More than +100e for shipping, is that normal for EU customer ?

Is a shipping cost very similar to other chinese carbon wheels brand; shipping + custom fee included (DPD, seller shipping method).
On aliexpress I paid around 86 euro with Elitewheels and 132 euro with Otvto for shipping+custom.

[RiP]

A question for KORECycling (or anyone else who knows the answer ):

Is it possible to use a Shimano MicroSpline compatible freehub body on the Top-Gun wheelsets hub?


Thanks.