I agree, I would reach out to them and ask where the disconnect is. Worst case scenario, they are fibbing some reviews. Best case scenario, someone actually wrote the review and they decided to just put a picture in it perhaps it’s just one person.
I have had a very pleasant experience with them thus far. They have been very transparent and communicative. More so than some of the other Chinese carbon manufacturers that I have spoken to/purchased from in the past. For this reason, I will be sticking with them for further purchases. That being said, this should be a one and done type of situation. Hopefully they fix the issue if it’s something clerical/honest mistake or realize it isn’t appropriate if it was purposeful.
Either way, they still make frames for big brands and those frames are quality products with great reviews. This definitely speaks to the quality of Mondince as a manufacturer.
Are you going to reach out to them Igital96? If not, I will. If it’s one person at the company, they should address it and fix the issue. I find it hard to believe the entire company has a directive for false 5 star reviews. If that were the case, there would be many many more I feel like.