Chinertown
Chinese Carbon MTB => 29er => Topic started by: deucelee on December 31, 2021, 08:03:20 AM
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I've got til today to return it back or not so I'm pondering it. If I keep it, I will be doing JJJ's fix.
It's also a tad too large for me. It's Heidei's "small" frame but their small frame is eqivalent to most other manufacturer's (i.e. Santa Cruz) size medium. I need the actual small frame.
Just checking to see if you guys are actually enjoying the frame or is it just "meh, it's alright but nothing that special".
Thanks!
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I can't say I love it but that isn't all the AM831's fault, I would have the same riding issues with a Hightower. It is the bike that I pick first even when I know it is going to be way more bike than I need, so I guess I like it a lot? Either that or I don't like my other bikes, haven't decided.
Geometry is good, suspension platform is good, ride is pretty good, it definitely gets looks on the trail, but all around just good.
If you're asking this question you should probably return it or try to sell it, there is a high probability it will never feel right even if you do find a way to shorten it up a little.
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Send it back. If you want this poorly designed frame, place a new order for the size you actually need and also get the better version.
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I am very happy; I have a very light bike with 831 and good performer downhill; I haven't used it much due to winter season but I am in love. Of course there are big problems with this frame that can be considered as defective from design; mine doesn't flex (yet) but the JJJ fix is a must.
Haideli approach to the problem is at least questionable
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I hope the flexing is curable, but other than that I love mine. It's lighter than all my other recent bikes, and that's noticeable going up hills. And I am not noticing any real bobbing going uphill. It just chugs along, and I don't seem as tired when I hit the top. Seems to have great traction for techy uphills also. Basically, I'm not noticing any drawbacks with the long travel when comparing it to my shorter travel bikes. I'd rather just grab this bike to ride than my 125mm bike.
But I really want the rear end tightened up. The 3d printed shims helped a ton, and hopefully JJJ's fix will totally fix it.
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Realistically, anyone who can return it should. There is no reason to accept this over the one with the new rear triangle if you don't have to.
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Who can return it? Did I !miss something on us being able to return it?
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Who can return it? Did I !miss something on us being able to return it?
No. Maybe?
It's anyone who purchased within the last 6.months if you paid through PayPal since you still.have their protection .
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Realistically, anyone who can return it should. There is no reason to accept this over the one with the new rear triangle if you don't have to.
It's anyone who purchased within the last 6.months if you paid through PayPal since you still.have their protection .
That's a great point bro. I ordered it Nov 7th. I filed a Dispute earlier in December and Paypal gave me until 12/31 to return it. Since it's still within the 6 months, I will ask for a extension. To your point, if you can still return it, even if you're out $100 to return the blasted thing, prob better to do that and get the new triangle on the new model.
I do have a 15yr old son that's 5'8" so I could give it to him if it's truly too big for me. I'm only 5'4".
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No way you are going to be out $100. I don't think, but don't know for sure, that Paypal will refund your original shipping fees but I would be amazed if you are able to ship it back for anywhere near what you paid to have it shipped to you. Have you seen the cost of shipping lately? For anyone contemplating shipping it back, my advice would be to remove the rear triangle and see if you can pack it into the front triangle, well wrapped to avoid damage of course. This will reduce the size of the overall package and therefore the cost. Bulky light packages pay a premium fee.
Ok. I have been reluctant to comment on any of these threads re this frame as I didn't get one but now that I have I may as well say what has been on my mind. I think you are all being shafted and I am very disappointed with the attitude from Haidelli being conveyed through Eddie. These issues are clear indications that they do not test their bikes in the real world, just stick them on machines to tick boxes on strength / durability. To be expected to pay for a replacement rear is unbelievable. I know it would be great expense to the company but it is one that could be borne over a period of time, from an accounting point of view at least. To add insult to injury there have been a number of instances where what has been conveyed would appear to be far from reality. "The problem is fixed and all frames will ship with the new rear end" and yet there has been more than one instance here of people ordering frames post that comment and receiving frames with issues. I know we all gamble when we purchase frames direct, particularly new designs, but the way these issues have been handled leave a lot to be desired and would certainly cross Haidelli off any list of companies I would buy from. One off issues of cracked frames will always be a contentious issue between user and seller as to crash damage or warranty defect but this is not that. This has been an issue for many and has played out for all to see. I would suggest the long term damage to their reputation would cost a hell of a lot more than the cost of replacing a couple of hundred rear triangles. To think others here are talking about lining up to buy their new frame is beyond belief to me.
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No way you are going to be out $100. I don't think, but don't know for sure, that Paypal will refund your original shipping fees but I would be amazed if you are able to ship it back for anywhere near what you paid to have it shipped to you. Have you seen the cost of shipping lately? For anyone contemplating shipping it back, my advice would be to remove the rear triangle and see if you can pack it into the front triangle, well wrapped to avoid damage of course. This will reduce the size of the overall package and therefore the cost. Bulky light packages pay a premium fee.
Ok. I have been reluctant to comment on any of these threads re this frame as I didn't get one but now that I have I may as well say what has been on my mind. I think you are all being shafted and I am very disappointed with the attitude from Haidelli being conveyed through Eddie. These issues are clear indications that they do not test their bikes in the real world, just stick them on machines to tick boxes on strength / durability. To be expected to pay for a replacement rear is unbelievable. I know it would be great expense to the company but it is one that could be borne over a period of time, from an accounting point of view at least. To add insult to injury there have been a number of instances where what has been conveyed would appear to be far from reality. "The problem is fixed and all frames will ship with the new rear end" and yet there has been more than one instance here of people ordering frames post that comment and receiving frames with issues. I know we all gamble when we purchase frames direct, particularly new designs, but the way these issues have been handled leave a lot to be desired and would certainly cross Haidelli off any list of companies I would buy from. One off issues of cracked frames will always be a contentious issue between user and seller as to crash damage or warranty defect but this is not that. This has been an issue for many and has played out for all to see. I would suggest the long term damage to their reputation would cost a hell of a lot more than the cost of replacing a couple of hundred rear triangles. To think others here are talking about lining up to buy their new frame is beyond belief to me.
Nope, unfortunately paypal only gives you some crap like 30% or something like that, up to $30 tops. A bunch of horse crap. And I completely agree with you. The crisis management from Heidei is some of the worst crap out there that you can learn from any business class. Def makes you wonder what would happen if a warranty situation did need to be taken cared of. I got a message out to paypal so we'll see what they say.
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I think you are all being shafted and I am very disappointed with the attitude from Haidelli being conveyed through Eddie. These issues are clear indications that they do not test their bikes in the real world, just stick them on machines to tick boxes on strength / durability. To be expected to pay for a replacement rear is unbelievable. I know it would be great expense to the company but it is one that could be borne over a period of time, from an accounting point of view at least.
Let's not forget that we are buying frames at less than a third of the price of "reputable" brands, from a remote end of the world that does not always have good reputation. Unless we are completely naive, we know that we are gambling. If it's too good to be true, it may well be. I purchased mine with this in mind, and don't expect any warranty. Moreover, there are several manufacturers using the same mold, and not only Haideli is in question. I bought mine from Winow Cycles, and their attitude is no better.
Otherwise, I'm pretty impressed by how the bike rides. The flexing issue does not impact me yet, as long as the press-fit of the bearings holds, but I'm not very heavy and I don't make my bike slide from side to side like cybrsrce.
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Let's not forget that we are buying frames at less than a third of the price of "reputable" brands, from a remote end of the world that does not always have good reputation. Unless we are completely naive, we know that we are gambling. If it's too good to be true, it may well be. I purchased mine with this in mind, and don't expect any warranty. Moreover, there are several manufacturers using the same mold, and not only Haideli is in question. I bought mine from Winow Cycles, and their attitude is no better.
The AM831 is my 9th Chinese direct frame out of 10 (a mix of mountain, gravel, and road) and they have all be acceptable, even the AM831. Some take a little work to get right, you just need to look around the forum for the guys with the Stumpy clones to see that it isn't just this frame. My previous frame used to eat shock bolts and pivot bearings, but so do many name brand backed Chinese frames...
Not one of my frame "issues" was handled by a seller and most of the time it was just asking to purchase spare parts. So I agree with JJJ, was cautiously optimistic and was able to get them to a working condition.
Otherwise, I'm pretty impressed by how the bike rides. The flexing issue does not impact me yet, as long as the press-fit of the bearings holds, but I'm not very heavy and I don't make my bike slide from side to side like cybrsrce.
I do believe your update is going to make this frame work perfectly for most riders. I am built and ride like a gorilla, the name on my frame is actually an old riding nickname :)
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Let's not forget that we are buying frames at less than a third of the price of "reputable" brands, from a remote end of the world that does not always have good reputation. Unless we are completely naive, we know that we are gambling. If it's too good to be true, it may well be. I purchased mine with this in mind, and don't expect any warranty. Moreover, there are several manufacturers using the same mold, and not only Haideli is in question. I bought mine from Winow Cycles, and their attitude is no better.
Otherwise, I'm pretty impressed by how the bike rides. The flexing issue does not impact me yet, as long as the press-fit of the bearings holds, but I'm not very heavy and I don't make my bike slide from side to side like cybrsrce.
I 100% agree; the behaviour of Haideli is very chinese, when the problems come to surface they try to avoid direct confrontation. I also didn't expect any warranty, and even if they would offer a real warranty, it could cost over 200$ in shipping and maybe 3 months transit time. I was aware of this when I bought the frame and I knew that a new model (even on reputable brands) brings more problems. I just was hoping they made a carbon copy of Santa Cruz, but it's not the case unfortunately.
I have no big flex yet, and I hope the JJJ fix will sort the problem forever; let's keep the community updated if any other issues come afloat.
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I have gotten my frame to an acceptable level of flex with the nylon bushings in place. Certainly has a different ride feel than my YT Jeffsy but not necessarily bad. I do tend to slide the rear end a bit and am probably about average weight at 180lbs. After about 70 trail miles the bushings seem to be fine and the bolts are not loosening (lots of Locktight). Almost every other pivot on this frame has come loose. They all need to be locktighted and tightened. I also think they just slapped some torque spec numbers on this thing. Did a company that designed that clearly flawed pivot really determine all of the proper torque specs? I think not. I am torquing by feel.
With all of that said, I would not buy this frame unless people get the new version and it has no issues (far from a sure thing) no matter what they say. Let others test it out and read about it here. They are trying to sell frames and will straight up lie to you in order to get it out the door. I am hopeful that the JJJ bearing fix is going to make this frame work, but JJJs don’t come along every day!
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I have been reluctant to really give my opinion on the matter, hoping I could convince Eddy to do the right thing but after being strung along for the past month , I think it's time to say something.
This was my 5th chinese frame last year. 1 from tantan, 2 velo build, 1 light carbon and the AM831. My experience with tan tan and heidli have been absolutely horrible. Tantan was mostly due to their delayed shipping and the fake tracking numbers provided .however, all 4 frames except the am831 have been without issue. Both velobuilds and light carbon after sale support has been pretty amazing. Especially when you read some horror stories on here or deal with companies like hiedeli/tidace. I've also purchased plenty of parts and gear from China and had mostly positive experiences. Sure there are those who ignore or refuse to help with poor quality or problematic items but i assumed that's what this forum is for, to help provide feedback so others don't go through the same hassle or monetary loss.
This site is the first or second link that shows up when you search for the am831. I would assume most people buying this frame for personal use or on a mass scale would do some research before spending their hard earned money on a product and in doing so will see our reviews ,recommendations or complaints.
I don't think we should give eddy/heideli a pass because "you should expect this" . There are plenty of reputable companies selling frames and are providing better products,service and after sale support. Eddy didn't just provide terrible customer service that we can brush off. He legitimately lied twice on this forum for the sole purpose of selling more flawed frames. I have his comments proving this attached to this post. One was oct 29, and then the next was Dec 3. At this point, who knows when the new rear triangle with be finished. You cant trust the guy to give you an honest answer. So no one should be buying this frame unless you got money to blow and are willing to test his honesty. Realistically, no one should buy from them again after seeing how this whole thing was handled. I could also go into how I was overcharged and how my frame was painted over a matte back finish rather than sanding that off and applying it over primer. Personally if I could get my money back I'd go with light carbon, Carol was really great and was super quick to get back to me with whatever I needed, or carbonda, which has a proven track record on this site.
I think we should actually ask to remove him from this forum. He's lied so we cant trust him and he doesn't provide anything of value. He just advertises their products which we can all view on their webpage without him.
I bought mine from Winow Cycles, and their attitude is no better.
Window is tantan and they're pretty terrible as well. I'd never buy anything from them again.
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Thanks for all the replies and considerations, guys.
I agree, Snacks, that the level of customer service and professionalism should be at a higher standard. Thanks for giving insight that lightcarbon and carbonda are reputable vendors to purchase from.
Good to hear from many of you that you've enjoyed the bike minus the concern of the flexing.
I called paypal and they're extending my return period another 10 days since usps was closed on the 31st. I'm going to ponder it over the next day and see if I want to keep or return it. The poor service definitely leaves a bad taste. Kinda a bummer cus it's painted a nice cobalt blue which I like. I'll figure something out.
thanks again!
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I called paypal and they're extending my return period another 10 days since usps was closed on the 31st. I'm going to ponder it over the next day and see if I want to keep or return it. The poor service definitely leaves a bad taste. Kinda a bummer cus it's painted a nice cobalt blue which I like. I'll figure something out.
thanks again!
pretty much any vendor is going to be able to get you a nice cobalt blue if you ask.
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pretty much any vendor is going to be able to get you a nice cobalt blue if you ask.
yeah i know...just that I already have it. I've painted cars before too so I could prob do it myself if I got a primered or plain version for cheaper.
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If you paid PayPal with a credit card, most offer buyer protection just for these types of situations, and usually don't have strict deadlines. Might be worth looking into for those that used one.
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The original question is are you happy aside from the flexing.. and it seems like a lot of complaining. Buyer beware. Your buying a knockoff enough said... ;D
My impressions have been pretty impressed with finish. This is my 3rd 'knockoff'. What helped me was past buyers who ran into trouble first building, IE: The crown race spacer, odds and ends really - made a huge difference in receiving the bike, having all the parts ready and building it. I am 5'8, riding a medium frame. My buddy is 6' and he rides it very comfortably. Is it too long for me? Maybe a cm or so, but I find I can sit inside the bike when hitting slopes that are long and fast. I got mine in the papaya orange and got some blue details that make it look like a Mclaren F1 car.
Here's my current specs;
Groupset - XT 12 speed, 4 piston brakes
Handlebars; Raceface 6C w/ blue labels
Stem; Raceface turbine stubby 35mm
MEC Grips
Raceface turbine cranks with 32T
Look trail pedals
Maxxis minions
Raceface 30mm rims with 370's
I have spoken to Eddy regarding the rear triangle and I am sitting on the fence. I don't live in a Mountain area, I ride Bromont a lot and local trails when I don't. The bike has been very good so far and you really can't beat the price with shipping to Canada.
Cheers!
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Spent some time researching this frame and decided to go with arc8 frame instead.. Till that hardware issue gets sorted
Pretty good deal via bike discount .. A bit more rear travel that I want but I can live with it. Similar geometry.
And me too having a feeling that Eddie is not reliable as he confirmed to me that rear triangle issue was sorted weeks ago.
https://www.bike-discount.de/en/arc8-extra-mountain-bike-carbon-frame-set-1
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Spent some time researching this frame and decided to go with arc8 frame instead.. Till that hardware issue gets sorted
Pretty good deal via bike discount .. A bit more rear travel that I want but I can live with it. Similar geometry.
And me too having a feeling that Eddie is not reliable as he confirmed to me that rear triangle issue was sorted weeks ago.
https://www.bike-discount.de/en/arc8-extra-mountain-bike-carbon-frame-set-1
That is a nice frame, just a little bit more expensive than what most of us paid with shipping, shock, and if you opted for the updated triangle.
They also have the Extra ST with 135mm rear travel, just looks like a different link.
So I don't know if the triangle dates and information is just language barrier or a simple misunderstanding of how industry process works.
Did they figure it out months ago?
Yes.
Did they fix the bolt and connection issue with the original triangle?
Unknown. Workaround is a washer and some thread locker if it was getting loose. No amount of changes to the bolt attachment is going to make the seat stays flex less which is a bigger problem.
Was there a plan to fix the mold for new frames?
Yes.
Will frames that they have already produced ship with the new triangle?
No.
Will the frame people ordered when they told us about the new triangle get the new triangle mid-transit?
No. That is what I see in the original thread, "I ordered a week before they told us about the update and I didn't get it! :sad face:" He said production starts January 17th. I ordered one within a few hours of Eddy posting and I don't expect to see it until June or July.
Will newly produced frames have the new triangle?
If ordered after January 17th, probably. Especially if it is the same for all frame sizes.
If you order a new frame right now should you specifically ask for the updated triangle?
Absolutely. If they have stock of smalls with the original design and you order one, what do you think you will get? The new group buy B frames will have the new triangle according to Haideli, they won't ship for a while.
This is how any other industry works where you get new stock when the old stock is gone. It feels like I'm mansplaining the situation but people are making a really big deal out of needing to properly torque their bolts for the ride around the neighborhood. ~€30 (JJJ's mod) is going to make it a great frame for casual to light weight advanced riders - except for poor Snacks, he has frame rub and wear that I don't think anyone else has reported and should get a replacement frame at a minimum.
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and most of what you have just posted still points to Haideli (Eddie) knowingly selling and shipping a product not fit for purpose. It is reprehensible to think they would ship frames with the original rear triangles after they were aware it was a big enough issue for them to have to design a new rear triangle. Assuming of course that is what has happened and that Eddie's comment to their being anew rear triangle and just more of the same.
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and most of what you have just posted still points to Haideli (Eddie) knowingly selling and shipping a product not fit for purpose. It is reprehensible to think they would ship frames with the original rear triangles after they were aware it was a big enough issue for them to have to design a new rear triangle. Assuming of course that is what has happened and that Eddie's comment to their being anew rear triangle and just more of the same.
I'll just leave this here - http://chinertown.com/index.php/topic,3009.msg33195.html#msg33195
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Not sure what Airwolf has to do with this frame and the very poor customer support being provided by those flogging this faulty frame.
No where have I said that Haideli is the only chinese direct to consumer seller that doesn't offer good customer support. I do think they are now probably the best documented for misleading statements to prospective buyers courtesy of Eddie's insistence on spruking this frame.
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Not sure what Airwolf has to do with this frame and the very poor customer support being provided by those flogging this faulty frame.
No where have I said that Haideli is the only chinese direct to consumer seller that doesn't offer good customer support. I do think they are now probably the best documented for misleading statements to prospective buyers courtesy of Eddie's insistence on spruking this frame.
You're overreacting about a bolt problem on a frame that you don't even have. The triangle is too flexy for heavier riders, most don't even notice it. Calm down.
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You're overreacting about a bolt problem on a frame that you don't even have. The triangle is too flexy for heavier riders, most don't even notice it. Calm down.
I think this comment just goes to show how little you have comprehended what I have "gone on about".
My last comment on this issue so I'll try and make it as clear as possible without being rude. What I am "going on about" has zero to do with the issues with the actual bike and 100% to do with the way Haideli, through their mouthpiece, Eddie, have responded to numerous genuine customer complaints.
Enjoy your ride.
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I think this comment just goes to show how little you have comprehended what I have "gone on about".
My last comment on this issue so I'll try and make it as clear as possible without being rude. What I am "going on about" has zero to do with the issues with the actual bike and 100% to do with the way Haideli, through their mouthpiece, Eddie, have responded to numerous genuine customer complaints.
Enjoy your ride.
I understand, I just disagree and think you're overreacting. I don't know of any open mold resellers that ask how high when a handful of customers asks them to jump. If you do let us know, they'll get a lot more business.
Enjoy your non-Haideli ride ¯\_(ツ)_/¯
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I understand, I just disagree and think you're overreacting. I don't know of any open mold resellers that ask how high when a handful of customers asks them to jump. If you do let us know, they'll get a lot more business.
Enjoy your non-Haideli ride ¯\_(ツ)_/¯
I may actually have been the one over reacting a bit and that's probably due to my unique issue (the frame rub) that Eddy refuses to acknowledge or help with. But going back over the thread , I still stand by what I said.
I don't think any business in the world would ask how high. Maybe a trampoline park? ;D But I can tell you light carbons' and velobuilds after sale support is night and day better than what I have received with heideli. I got any documentation, torque specs, new bearings or pretty much whatever I needed straight away from Carol at light carbon. I've had an even better experience with Chris from velobuild. If there was ever a problem , I'd show proof with a couple pictures and a replacement or fix was sent ASAP. Not once did I have to argue with them, wait days upon days for a reply or get ignored like with heideli. This is amongst other issues I've had, the two biggest (other than the flex) were the paint quality being terrible and it's been like pulling teeth trying to get any help for this frame rub. I'm not sure how many pictures and emails I've sent but they refuse to do anything about it. Well to be honest, it's not a refusal per say, Eddy just doesn't reply to any email where I bring it up.
In response to your other post -
It's been said a more than a few times now that the design is flawed and it's clearly problematic if a lot of us are going with JJJ's bolts to fix it. Since you agree that they did know about the issue months ago, why is it ok for them to sell off the stock of a frame with a known flaw like this? You say that's how industry works. But if any other company did this wouldn't there be a fix provided at no cost or a recall as is true with auto manufacturers? I can't imagine any consumer in any industry being ok with flawed products being sold and sent out when the issue is known and acknowledged by the company producing it. That would be like samsung still selling the exploding note phones just to finish off current stock before selling ones that don't explode.
Also, I completely understand how heideli can't magically change the rear triangle while the frame is in transit. However, it seems Eddy did confirm the flex was fixed to a couple people but in actuality they got the same frame we did with the same flawed design and flex. Attached are a couple pictures of those comments. If you check the group buy A thread around the times of these comments i think you will find a couple more people saying the same thing.
Maybe I'm a bit naive when it comes to Chinese open mould frames but I don't think this was due to a language barrier or misunderstanding. Which is truely unfortunate, as i was hoping having him here would be a boon for the community.
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Snacks, I'm glad I'm not the only one that reads, and comprehends, what is being said.
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I may actually have been the one over reacting a bit and that's probably due to my unique issue (the frame rub) that Eddy refuses to acknowledge or help with. But going back over the thread , I still stand by what I said.
I don't think any business in the world would ask how high. Maybe a trampoline park? ;D But I can tell you light carbons' and velobuilds after sale support is night and day better than what I have received with heideli. I got any documentation, torque specs, new bearings or pretty much whatever I needed straight away from Carol at light carbon. I've had an even better experience with Chris from velobuild. If there was ever a problem , I'd show proof with a couple pictures and a replacement or fix was sent ASAP. Not once did I have to argue with them, wait days upon days for a reply or get ignored like with heideli. This is amongst other issues I've had, the two biggest (other than the flex) were the paint quality being terrible and it's been like pulling teeth trying to get any help for this frame rub. I'm not sure how many pictures and emails I've sent but they refuse to do anything about it. Well to be honest, it's not a refusal per say, Eddy just doesn't reply to any email where I bring it up.
I don't think you are, there is something uniquely wrong with your frame. They are not responding to your legitimate claim, that is an issue.
In response to your other post -
It's been said a more than a few times now that the design is flawed and it's clearly problematic if a lot of us are going with JJJ's bolts to fix it. Since you agree that they did know about the issue months ago, why is it ok for them to sell off the stock of a frame with a known flaw like this? You say that's how industry works. But if any other company did this wouldn't there be a fix provided at no cost or a recall as is true with auto manufacturers? I can't imagine any consumer in any industry being ok with flawed products being sold and sent out when the issue is known and acknowledged by the company producing it. That would be like samsung still selling the exploding note phones just to finish off current stock before selling ones that don't explode.
Let me put it in a way that made it easier for me to follow, hope it helps for others -
The original frame with all the issues we'll call AM831 v1.0 (triangle v1.0).
The frame shipping soon with the upgraded triangle will be AM831 v2.0 (triangle v2.0).
Did they actually fix the link but adding 2mm of threads? I bought a manually tap to do just that and I no longer need a washer. Anyway, I'll call that v1.5.
Are people getting a v1.5 frame after Haideli were made aware of the issue? Do frames ordered after Eddy told them that is was fixed have the same issues as the 1.0 owners?
I would like to know, it would change my opinion from misunderstanding of what "fix" means to somewhere between emu26's and your stance. I'm giving Haideli the benefit of the doubt based on my daily interactions with nonnative English speakers.
The 1.0 connection style isn't the best design but it works. "Could be better" to flawed is a big leap as it isn't a catastrophic failure. Yes, JJJ's mod will make it better like any after market upgrade should.
And Samsung continued to sell the exploding phones. It was a feature, not a bug :)
Also, I completely understand how heideli can't magically change the rear triangle while the frame is in transit. However, it seems Eddy did confirm the flex was fixed to a couple people but in actuality they got the same frame we did with the same flawed design and flex. Attached are a couple pictures of those comments. If you check the group buy A thread around the times of these comments i think you will find a couple more people saying the same thing.
Maybe I'm a bit naive when it comes to Chinese open mould frames but I don't think this was due to a language barrier or misunderstanding. Which is truely unfortunate, as i was hoping having him here would be a boon for the community.
Going back to it being two separate issues, the connection slop that will make it feel flexy may have been dealt with on triangle 1.5. Triangle 2.0 incorporates additional changes like adding material and thickness to deal with the real flex that clydes like me experience. If they received the frame after Eddy told them it was fixed and they still have play in the connection then Haideli is at fault.
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Let me put it in a way that made it easier for me to follow, hope it helps for others -
The original frame with all the issues we'll call AM831 v1.0 (triangle v1.0).
The frame shipping soon with the upgraded triangle will be AM831 v2.0 (triangle v2.0).
Did they actually fix the link but adding 2mm of threads? I bought a manually tap to do just that and I no longer need a washer. Anyway, I'll call that v1.5.
Are people getting a v1.5 frame after Haideli were made aware of the issue? Do frames ordered after Eddy told them that is was fixed have the same issues as the 1.0 owners?
I would like to know, it would change my opinion from misunderstanding of what "fix" means to somewhere between emu26's and your stance. I'm giving Haideli the benefit of the doubt based on my daily interactions with nonnative English speakers.
The 1.0 connection style isn't the best design but it works. "Could be better" to flawed is a big leap as it isn't a catastrophic failure. Yes, JJJ's mod will make it better like any after market upgrade should.
That actually helped quite a bit. I would hope at the very least they provided the v1.5 after they were made aware but l'm just as curious as you to get a definite answer. Based on what I read I assumed it was the same v1.0 frames they were getting still but we all know what happens when you assume. So hopefully someone who recently got their frame can chime in.
And I hear ya giving them the benefit of the doubt, I did the same early on for the same reasons. I grew up in a mostly non English speaking household so I completely understand how things get lost or misconstrued in translation. However, after reading a few unhappy replies and based on my interaction with him it seems to me like he knew what he was saying.
And Samsung continued to sell the exploding phones. It was a feature, not a bug :)
I laughed a little too hard at this. The people in my office are now on to the fact that I may not be working as much as I seem to be.
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wow, well this pisses me off but I'll have to think more about keep it. Parcelmonkey.com wants $229 to ship it back. Shippo.com wants $285 to ship it back. Thankfully pirateship.com only wants $139 but that's still a good chunk of change. :( >:( :-\ I got another day to consider keeping or sending it back.
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wow, well this pisses me off but I'll have to think more about keep it. Parcelmonkey.com wants $229 to ship it back. Shippo.com wants $285 to ship it back. Thankfully pirateship.com only wants $139 but that's still a good chunk of change. :( >:( :-\ I got another day to consider keeping or sending it back.
That's what I was saying in the start of this reply.
http://chinertown.com/index.php/topic,3539.msg33374.html#msg33374
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That's what I was saying in the start of this reply.
http://chinertown.com/index.php/topic,3539.msg33374.html#msg33374
alright bro...I guess I was $40 off my original estimate. Might still be worth it instead of paying them $240 or whatever for a new triangle. If I keep it, I'd have to have faith that JJJ's solution will take care of it :)
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alright bro...I guess I was $40 off my original estimate. Might still be worth it instead of paying them $240 or whatever for a new triangle. If I keep it, I'd have to have faith that JJJ's solution will take care of it :)
So why then are you so "pissed off"?
That's 40% off the mark but that's ok. FTR when I posted my original comment I was trying to give you the heads up on just how expensive postage was to help you with your decision making.
Have you looked at packing it with the rear triangle removed and packed into the front triangle to reduce the volume of the package? That might actually get you under the $100.
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So why then are you so "pissed off"?
That's 40% off the mark but that's ok. FTR when I posted my original comment I was trying to give you the heads up on just how expensive postage was to help you with your decision making.
Have you looked at packing it with the rear triangle removed and packed into the front triangle to reduce the volume of the package? That might actually get you under the $100.
Thanks for the suggestion. I'll consider that. I'm pissed cus it made my decision harder lol. If it was $200+, I'd keep it. If it was under $100, would be a easier send off. Between there? makes it harder to make a decision haha...it's all good. I'll make a decision by today and play with the numbers. thanks man.
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Thanks for the suggestion. I'll consider that. I'm pissed cus it made my decision harder lol. If it was $200+, I'd keep it. If it was under $100, would be a easier send off. Between there? makes it harder to make a decision haha...it's all good. I'll make a decision by today and play with the numbers. thanks man.
Does your frame actually have the bolt issue? If not you could sell it as-is and probably break even on eBay or throw it in the classifieds here.
If it does, meh, also in the classifieds with full disclosure? No need to keep a bike that is too big and doesn't bring you joy. Anyone willing to buy it from the classifieds won't be going at it blind. Too small for my son or I would take it off your hands.
emu26 is spot on with shipping, I used to send my bike around minimally disassembled in a folding bike box.
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Does your frame actually have the bolt issue? If not you could sell it as-is and probably break even on eBay or throw it in the classifieds here.
If it does, meh, also in the classifieds with full disclosure? No need to keep a bike that is too big and doesn't bring you joy. Anyone willing to buy it from the classifieds won't be going at it blind. Too small for my son or I would take it off your hands.
emu26 is spot on with shipping, I used to send my bike around minimally disassembled in a folding bike box.
How do I know I have the bolt issue? sorry I may have missed it.
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How do I know I have the bolt issue? sorry I may have missed it.
The ones that JJJ's mod replaces and the cause of the loose triangle.
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well, she's returned back with pirateship. We'll see what I end up doing instead...thx guys for your thoughts and suggestions.