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Messages - cl33

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1
Concerning my fork, the PayPal dispute ended in their offer to send back the frame and get a full refund. Since shipping EU->CN as a private customer is extremely expensive and I like the framespecs otherwise I asked if it would be possible to get a replacement fork simply and they agreed on it. Lets see if and how the new fork arrives.

The new fork arrived. The finish is still rather poor, but at least the large groove in the fork shaft is not there anymore. I will build and ride the bike, however I won´t buy anything from SPcycle again. I had ICAN, Velobuild and Longteng frames before, all made a way better impression.

2
Concerning my fork, the PayPal dispute ended in their offer to send back the frame and get a full refund. Since shipping EU->CN as a private customer is extremely expensive and I like the framespecs otherwise I asked if it would be possible to get a replacement fork simply and they agreed on it. Lets see if and how the new fork arrives.

3
Concerning my fork, I opened a PayPal claim. SPcycle agreed to refund me once I have returned my frameset. Unfortunately I am looking at about 100$ of shipping cost as a private customer EU-> CN. I will contact them once again and ask them so send me a new fork, given that they agreed on sending out a new fork to others. The frame itself is sloppy, but I don´t think its not rideable. I still consider the fork dangerous. I do not agree that the defective position is a position of little stress to the steere tube. In fact it is close to the lower bearing point that basically takes all the load when braking during descending.

4
A comparison with a fork from a similarly priced LongTeng frameset. Never seen a carbon job as messy as on the SP cycle. In addition my frame has bubbles in the top carbon layer in the frame comaparment and several other small defects.

SP cycle answered my mail on Monday and told me the following:
Quote
1. I consulted our structural engineer. They don't think it's a manufacturing defect, it's a paint flaw.
2. The G028 frame is made of EPS + latex inner membrane. There is no chance of carbon fiber delamination.
3. Fork cables are put in and out of the warehouse using rubber hoses. Use epoxy resin AB glue to fix. It’s not a carbon fiber manufacturing defect.
4. The T47 embedded thread is fixed with high-temperature glue. Will not loosen and fall off.
5. The frames we sell provide 2 years of free warranty. Non-man-made damage. If the frame is damaged within 2 years. We will provide a new frame.

I opened a case with PayPal, let´s see.

5
Nope, contacted them directly on Saturday via email but got no response. Tried Wednesday again via email, their contact form and the WhatsApp number on their website. Neither received a response to my emails nor the contact form and the WhatsApp number is not registered with WhatsApp. I will send them another email today and if I don't hear back from them by Tuesday I'll open a case with PayPal.

6
Mine arrived today. I've handled quite a few Chinese frames before, and I wasn't expecting much, but this one is absolutely terrible and potentially dangerous.

This can't be the production quality; I can only imagine I received a sample. The visual aspects (a lot of orange peel in the clear coat, severe overspray on the brake caliper mounts) are one thing, but the bike is also flawed functionally. The front wheel can't be installed because the fork dropouts are undersized. The frame already shows signs of delamination in the top layer, right there when you look inside the storage box. Fork is an absolute joke.

Delamination inside the frame storage:


What happened to the fork? There's also a handwritten note on the steerer tube that Google Translate isn't reliably translating. I can't imagine it means "QC pass."



I've sent an email to SPcycle; let's see what they say.

7
Hi guys,

I got word from Alisa at Long Teng and also from Mondince that the size XL will be available in February / March  ;D

I am about to order one, but I want to run conventional handlebar / stem combinations with my trusty 360/400mm flared bar. Alisa told me that semi integrated cable routing through the headset cover would be possible, but they do not have anything available for that. Has anyone built the frame with a conventional stem? If so, which headset upper did you use?

Thanky

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