1
Vendor Discussion & Reviews / Re: xmiplay warranty?
« on: June 09, 2016, 11:01:50 PM »
I've ordered three times from Bert Zhong of XMIplay
The first order was the frame IP29
The frame was 100 grams heavier then declared. The frame was also already outdated modification (I was not informed about it in advance). Ok they've agreed that it was their mistake and have gieven me the discount for the next order
The one of items from second order was a seatpost, which came 3k-weave instead of UD and a diameter of 27mm instead of 27.2mm
In the third order, the 620mm handlebar came instead of 600mm
And finally I've got the most disappointing product from XMIplay - the frame IP256sl - very very expensive.
There are 2 major problems with this frame:
1) Internal routing performace is bad. The cable is stuck in the liner and shifting of rear derailleur is too bad. This derailleur works perfectly on another bike, or if I use external routing. Derailleur: SRAM X0 TYPE 2. I've written about this to XMIplay but they do not admit the problem.
2) Front derailleur problem: I have requested XMIplay if there is S1 type front derailleur can be used. They responded that it would fit. I've ordered the derailleur on ebay (no returns auction) and when I got the frame it turned out that it's not compatible.
Then I've tried to install S2 derailleur and I've found out that hanger is not correcly located on the frame, so the front derailleur can not be fitted right.
At last XMIplay stopped responding my emails letting me solve the problems with their products by myself and without offering some compensation.
The first order was the frame IP29
The frame was 100 grams heavier then declared. The frame was also already outdated modification (I was not informed about it in advance). Ok they've agreed that it was their mistake and have gieven me the discount for the next order
The one of items from second order was a seatpost, which came 3k-weave instead of UD and a diameter of 27mm instead of 27.2mm
In the third order, the 620mm handlebar came instead of 600mm
And finally I've got the most disappointing product from XMIplay - the frame IP256sl - very very expensive.
There are 2 major problems with this frame:
1) Internal routing performace is bad. The cable is stuck in the liner and shifting of rear derailleur is too bad. This derailleur works perfectly on another bike, or if I use external routing. Derailleur: SRAM X0 TYPE 2. I've written about this to XMIplay but they do not admit the problem.
2) Front derailleur problem: I have requested XMIplay if there is S1 type front derailleur can be used. They responded that it would fit. I've ordered the derailleur on ebay (no returns auction) and when I got the frame it turned out that it's not compatible.
Then I've tried to install S2 derailleur and I've found out that hanger is not correcly located on the frame, so the front derailleur can not be fitted right.
At last XMIplay stopped responding my emails letting me solve the problems with their products by myself and without offering some compensation.