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Messages - Madriles_6

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My FM356 is way out of tolerance and the direct mount transmission wouldn’t fit. I’ve asked Jack to replace the frame but he’s trying to fob me off with a small £100 refund. Alternative is to charge back with my bank but I don’t want to do this yet.

Were you able to finally fit the transmission?
I've ordered this frame to TanTan in Sep 22th, waiting for it to be shipped. Will post here the process! :)

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My FM356 is way out of tolerance and the direct mount transmission wouldn’t fit. I’ve asked Jack to replace the frame but he’s trying to fob me off with a small £100 refund. Alternative is to charge back with my bank but I don’t want to do this yet.

3D printing a resin+fibres part with their help, and then receive the refund according tonthis solution, should be an intermediate optiom

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How did you make the direct mount derailleur fit? My bike shop can't fit one, they said the width should be 12mm and my frame is 10.8mm. Jack is saying the bike isn't meant to take a direct mount derailleur and I need to use a hanger

as per TanTan GR356 specs younshould be able to. Dropout is UDH:
https://www.seraphbikes.com/only-supports-single-speed-groupset-max-tire-700x61c-carbon-gravel-flat-mount-disc-bike-frame-gr356-t47-thread-bottom-bracket-udh-hanger-p7113613.html

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