Quote from: spcycle on April 22, 2024, 05:08:52 AM
spcycle will fulfill its warranty obligations. We will send you the aluminum swingarm and carbon rear triangle for free.

It would be great that you fulfill your warranty obligations to the SP-M048 frame you sold me with wrong color, wrong cable guiding into frame and  the critical defect of a defective bottom bracket thread. T47 is not something you can repair anywhere but in the factory. Then you force me to try to install the bottom bracket and after it was not possible you went silence.

Quote from: Chamomile on March 27, 2024, 04:40:42 AM
That's screwed indeed.
But why didn't you open a dispute? The seller doesn't provide you with after-sell support/warranty and ghosting you, so you have nothing to lose already. You could request a refund for the wrong color and defective BB thread. Now since you mentioned that you already got extra damage from home service, it probably could be a bit more challenging to state your point but still doable for a color refund at least.

I´m already waiting for paypal response, the seller was SPCYCLE itself and they only offer me a new frame if I pay for the shipping again (140 USD), I think that´s too much for a 300 USD product and no warranty about the frame, if it comes wrong again, should I pay again for the shipping...it makes no sense at all.
Also I contacted the seller since the arrival of the wrong color and damaged thread, but the seller told me to install the bottom bracket more than once, of course it was not possible due to the wrong thread I went to a professional workshop to have a letter from them, so I bet no warranty is void whatsoever.
It´s a pity because if the manufacturer want to grow it´s a good opportunity to show that they warranty their products.
The seller is registered in chinertown and telling that they will fulfill its warranty obligations, but not the case for me it seems, if they decide to do so I will inform you all.

@spcycle

STAY AWAY FROM SPCYCLE.

I ordered a frame, it took 3 months to arrive and it arrived with the wrong color and a defective bottom bracket thread. It had paint on the inside and one of the thread was wrongly made.
I tried to contact them several times and no answer at all. I decided to try to solve myself and brought the frame to one of the most famous bikeshop in my city (Madrid).
They made a even worse mess of the frame, they told me that the thread was done but in the process they damaged the bottom bracket and also the paint of the frame...
Now I have 500 usd less and I am angry as hell!!!!!!

Hi There,

I also purchased one of this, I hope they fixed the problems with SRAM derailleur installation and brake caliper placement they had in some other designs.

Hi there,

Anyone in Europe have a shock with remote lockout that may fit this beauty?, I can´t find any, not even talking about choosing between 165x40 or 165x42.5 for me both are fine, also any brand.