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29er / Re: Spcycle 2023 New Travel 120mm Super Light 29er full suspension frame
« on: November 07, 2023, 12:57:07 PM »After four months of moderate riding, the bottom bracket started to squeak. I examined it, there were cracks around it.So, after half a year of waiting, I got the replacement frame. Weighs 1120 grams with seat post clamp, axle and derailleur hanger, which is 200 grams heavier than spesified. I am happy to get a frame, but kind of disappointed because of the weight.
SP's initial response was that I need to send the frame back for inspection and repair at my expense.
Then they were more cooperative, I sent a video and some pictures and they were willing to send me a replacement frame if I paid the shipping costs. I did it and am still waiting for the frame. I email them every two weeks, sometimes they respond with apologies and explanations as to why they still haven't sent me the frame.
A week ago I got a tracking number, but it can't be tracked. We'll see