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« on: October 25, 2025, 08:07:32 AM »
I looked at the seat tube, nothing blocking the path on my frame.
Just updating on the dispute. Tantan keeps proposing to return the whole frameset even though I explained that I started the build already and don't have all the packaging & big box to return the frameset. There is no way I am going to buy a frameset box & foam to return everything. The fork tube is even cut to my size.
Heavily disappointed by TanTan on the communications through the whole transaction and now the way they handle the wrong size handlebar & dispute is just wrong. If not ghosting my messages, they were just being rude. They took pictures that I provided to convince aliex that I was actually trying to scam them even if I told them that I measured the handlebar when I was building the bike. They actually called me a scammer during the dispute.
I am trying to escalate that to AliExpress since the dispute ended up with final resolution of returning the whole frameset as well based on misunderstanding from Ali I think.
They also painted the bike glossy even if I asked for matte finish. They agreed and said ok to that. 6 days after the shipping of frame, they finally provided pictures of the frameset(I asked them when ordering to send pictures before shipping) & again proposed to cancel the whole order. After waiting 2 months for frame shipping, that did not seem acceptable since I had all the parts waiting for the build and wanted to ride the bike before season ends in Canada. I ended up threatening them to use this forum to complain and they offered ridiculous 25 usd refund(free thru axles), which I accepted since it was either that or order another frameset from other seller with even more delaying my bike build.