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Component Deals & Selection / Re: Magene P505 PES Base Spider Powermeter
« on: August 07, 2024, 10:47:03 AM »
Heads up with customer service experience with Magene. The larger crank bolt mechanism worked itself loose recently on my pes505 (which from what I gather is not all that uncommon). I contacted Magene and they said they would replace it but I'm being charged $30 USD for shipping for that small part. I find it hard to believe that it costs that much to ship something so small, given most stuff that size ships free from China to Canada.
I wish they were just honest and said they have to charge me for the part, even then $30usd for a bolt is crazy expensive for that part. Unfortunately the thread size is different so Shimano or Senicx don't work.
I wish they were just honest and said they have to charge me for the part, even then $30usd for a bolt is crazy expensive for that part. Unfortunately the thread size is different so Shimano or Senicx don't work.