jep, that doesn't help either.
The problem is, even when on touch is off, that you can trim on the big and small chainring but you CAN't "un"trim. You have to go to the other chainring and then back to get out of the trim position.
that said, i don't have any solution to offer.
It does help. I had it in one touch mode or whaever it's called. Once in the normal mode you can trim both ways using upshift button on big ring or downshift on the small ring.
The confusing part is that you can't actually trim back and forth when using the same gear in the back. When you are on a larger sprockets on the cassette you click upshift and it moves the front derailleur closer to the frame. Once you've done that you can't "untrim" unless you shift to a harder gear in the back