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Component Deals & Selection / Re: KORE wheelsets
« on: September 09, 2026, 07:10:23 AM »
Just wanted to share a disappointing experience with KORE’s Zoom Store on AliExpress.
I bought a Titan 50 gravel wheelset through the AliExpress Trial section at the price offered to me there and paid for the order normally.
Shortly afterwards, Zoom Store asked me to cancel because the wheelset was supposedly out of stock. A little later the same wheelset was available again, so I asked them about it.
They then admitted that the actual problem was the price:
“At this discounted price, I can't even buy two rims.”
and later:
“It was my mistake, I'm sorry, but I can't ship the item to you.”
I’m not asking KORE for any additional discount. I simply bought the product through an AliExpress promotion at the price AliExpress offered me, and I would expect the order to be honoured.
I have refused to cancel the order from my side and AliExpress has now escalated the case to senior support.
Since @KORECycling has previously confirmed here that Zoom and the other AliExpress/Temu/eBay stores are KORE’s own sales channels rather than third-party sellers, I thought this was worth sharing in the KORE thread.
Hopefully KORE can look into what happened here. I was actually quite excited to try the Titan 50, so this has been a pretty disappointing first experience with the brand.
I’ll update the thread once I hear back from AliExpress.
I bought a Titan 50 gravel wheelset through the AliExpress Trial section at the price offered to me there and paid for the order normally.
Shortly afterwards, Zoom Store asked me to cancel because the wheelset was supposedly out of stock. A little later the same wheelset was available again, so I asked them about it.
They then admitted that the actual problem was the price:
“At this discounted price, I can't even buy two rims.”
and later:
“It was my mistake, I'm sorry, but I can't ship the item to you.”
I’m not asking KORE for any additional discount. I simply bought the product through an AliExpress promotion at the price AliExpress offered me, and I would expect the order to be honoured.
I have refused to cancel the order from my side and AliExpress has now escalated the case to senior support.
Since @KORECycling has previously confirmed here that Zoom and the other AliExpress/Temu/eBay stores are KORE’s own sales channels rather than third-party sellers, I thought this was worth sharing in the KORE thread.
Hopefully KORE can look into what happened here. I was actually quite excited to try the Titan 50, so this has been a pretty disappointing first experience with the brand.
I’ll update the thread once I hear back from AliExpress.
! The full bike so with pedals, bottle cages, garmin mount etc. 6.3 kg, in size 58! I reduce it a bit this month from 6.5 kg 
