This is borderline gaslighting. Unless i missed something, the OP told them he only inflated to 80 psi. that's within specs.
Unless i am missing something, Elite is outright trying to scam him.
By no means am I gaslighting, I am on the owners side and I agree 80psi is no where near high enough pressure to cause damage. This is a manufacturer defect that elite is claiming was caused by the 80psi, clearly not true.
Is scamming the right word to use? No, we are just dealing with warranty claims. Almost all brands Chinese or not will look for anything to deny a claim.
Velobuild once told me to epoxy a headset bearing into the frame to make up for the cup being oversized.
They should be more clear if by recommended pressures they actually mean Maximum pressures.
I just went into detail why they are going to try to deny any claim they can. The only brands that give us a “no questions asked” warranty are the ones charging 4-5x the cost of the elites. Unfortunately in this case the owner of the wheels did tell them that he pumped it up to 80psi, so he did technically “exceed recommended pressures” according to their chart. That’s likely enough to deny the claim on their end.