Quote from: dinorello on July 01, 2024, 08:11:09 PM
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Nice! Good to hear that LC did the right thing .  Did you have to ship back the broken frame?

They asked for multiple videos and pictures but in the end I didn't have to send it back

Hello everyone,
I wanted to update you all on the issue I had with my frame.

Lightcarbon handled this perfectly and sent a replacement frame.

I received it yesterday  . I carefully inspected every cm of it and no issue this time, no cracking whatsoever.
Currently in the building process, will update once it is completed, and I have ridden a few km on it.

Quote from: JimLee on April 22, 2024, 01:11:31 AM
wendy has replied to you，A new frame will be sent to you.

Yes, I received her message this morning

LC is sending a new frame. I am really happy by how they handled this. Their customer service is legit.

Thanks for everyone's feedback, there is definitely a crack.

I am in contact with Wendy from LC. I will keep you updated with how this goes.

Quote from: dinorello on April 18, 2024, 05:17:02 PM
Just checked my lc17 at the same area and it seems likes it's very "super light" in that spot and probably only one or two layers thick of carbon sheet

Thanks for the responses.

And do you have the same noise ?

Hello everyone, I am a long time lurker of the forum.

I just received the LCR0017 and this is my first carbon frame.

The package was in excellent condition and the paint is realy good.

However, I am asking for advice as I am wondering if there is a crack on the downtube.

Indeed, there is a place where I see a small crack in the paint, and when I lightly press it with my finger it makes a scary cracky sound.
See on the video (https://www.youtube.com/shorts/O2SybUxEs6I), I really press lightly and it is the only place on the frame where there is this sound.
I find it weird cause the frame is straight out of the box, I have just put wheels on it.
I have no experience with carbon frame and I don't know if it is just the paint layer or a crack on the carbon itself.

I send an email to lightcarbon and I am waiting for their answer but I want to have other opinions