Thats me and nope no solution yet. Just for saftey reasons that i by mistake shift both exactly at the same time i put my charging cable and a usb-a to ubs-c adapter in my saddlebag, so i can connect the rd to my phone as a charging device and get it working again.
Maybe some pseudo "calibration" needs to be done, because mine thought it was in the smales cog altough it was in the middle of the cassette
you run 2x11 or 12? Yestrerday I was testing and with gear protection off my system go down after only one change from 1 to 2 at front, with gear protection on this situation happend less often. I think this is connected with some adjusment of FD, when shift on front is smooth then is ok, when not system is blocking.
I'm in contact with Ltwoo and Store from aliexpress ,but damn, they are silent ;/ Support even not exist
Could somone whith 53-36 on front take photo of FD when is at second gear ( now mine is set with sticker 3mm up the tooth) and screen with calibration for FD on 1 and 2 gear (i know that this depends which frame, hanger etc.)
//Edit: I have contact with a few people with Ltwoo and I have tommorow video call or chat with someone from tech support, will see