For what is worth. I ordered two frames from velobuild that arrived in 5 business days to the US. Upon arrival and inspection I discovered that the bottom brackets that were promised with the order did not arrive. I asked them to honor the offer and they did so. They did us a slower form of parcel that I guess transfers to US postal service at some point. This process is slow. From the time the tracking number was issued to the time I could actually track it on line a good 4 weeks passed. In my experience with velobuild, they have honored every request , even though the mailing and tracking of corrective items has been slow.
