Did someone changed the bolts of the pivots that came with their 036 frame?
If so do you have the references?
I checked my brother's bike today, as he had a very poor shifting with his Eagle drive train.
The surprising reason was the chain was cut just too small.
And when the derailleur was moving to the smaller sprocket, a piece of the derailleur itself was touching just a little the top pulley and prevented it shifting easily.
Now with two links more, the derailleur presents another angle when coming to the smaller sprocket and shifts perfect as expected.
But then I checked the pivot bolts, and they were almost all loose( bad me, I didn't check them after receiving the frame... )
Luckily none of them was lost.
I re-tightened them all, with some Loctite.
However the hex heads are really poor and I would like to change them.