Does anyone else experience more problems with the sellers these last few weeks? I made some orders the last few days to maximise the discounts they offer and have had 3 sellers making problems:
- I bought a BBS01 Bafang motor from a EU warehouse. I asked them about it before ordering and there was no problem, would be shipped the same day. Now after almost a week I ask them whey it has still not been sent and they say they do not have the 250W in stock and want me to pay extra for a 500W one and they will slap a sticker of the 250W version on it. Since this is illegal in the EU I have refused. Since I now will have to order another from another seller and the sales have ended this will cost me a lot more
- I bought a set of Novatec hubs from another seller. He is now saying they don't have them in stock and want me to cancel the order. They are still selling the hubs in their store and it says there are 1600 in stock...
- I order a tool set for brake calipers for cars. Now the seller says the shipping prices went up all of a sudden and want me to pay €9 extra (on a 30€ order) or cancel the order.
No issues to date, especially with the anniversary sale. Though I did order a bike frameset from SPCycle and prior to the purchase they were responsive on chat, but then stopped responding after the purchase. I was about to cancel the order, but they eventually shipped the frame. They said they would send me pictures prior to shipping, but never did. We'll see how it turns out. Awhile back, I ordered a frame from the TFSA store and they were great to work with. I received regular updates on my frame build and detailed photos and even video before shipment. If the wait time wasn't so long to produce the frame, I would have bought from TFSA again.
On side note, I did have an issue with a carbon crank arm I purchased from the Racework Store. I sent them pictures and replacement request. It took a month or two, but they finally sent me a replacement that should arrive today. If it checks out, they'll definitely have my recommendation as a go-to/honest seller. Plus their store prices are quite reasonable for chainrings and cranksets.