Chinese Carbon MTB Forums
News:
Happy Holidays!
See likes
See likes given/taken
| Post info | No. of Likes |
|---|---|
|
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
Leon messed my order with wrong finish. Wanted UD matte 70% instead of classic UD matte because I find it to greyish looking. But they produced UD matte. I was offered a refund or a small discount. As I am tired of waiting for those wheels any longer took a discount and will swallow the grey look. Hope I like it. Will report when I get them. Cassie and Kelly are handling things good. September 11, 2024, 08:27:40 AM |
1 |
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
Cool story bro, but only waste of time is replying to you so I'll do it last time.Wasting your own time seems like a dedicated hobby of you, so I didnt expect else... your next reply will surely be the very last time, right?  You are [...] new to Chinese market.Because my registration date on some random forum is only a few weeks old? Tahts teh logiks!!!!  I've made few orders from Leon in the past and communication and delivery time was always fast.To quote your words: "Cool story bro" But things changed recently which raised questions which where valid as others had similar problem.Yes, someone leaving a company is obviously a change - glad that you found out yourself! You didnt raise questions... you were blaming, accusing, name calling - completely overreacting about an absolut trivial occurrence: an employee leaving a company and therefore stops replying to customers of that company The fact that u agree to be treated badly and have low expectations does not mean everyone want the same.I wasnt treated badly - you repeatly claming otherwise doesnt change that fact  My expectations were obviously realistic - just in contrast to yours, because the obvious reason you are crying here is your unmet expecatation of Leon being your personal carebear even after he left the company you ordered from. You may not understand it, but you have to swallow itYou again seem to confuse stuff - As I said: I got a tracking number and the wheelset just arrived today (which was like 4 days later than what I was told before ordering and which is absolutely reasonable for anybody not being a pathetic bean counter) So the only person failing to understand but still having to swallow (as none of your fuzz on this thread changes anything about it) is obviously you  I think highwind is trying to normalize bad customer service to convince himself that things will work out in the end.I think Takiyaki has some serious issues with reading comprehension because neither did highwind write he experienced bad customer service (quite the contrary, as his requests were all answered within absolutey reasonable periods of time especially given the timezone difference between Europe and China) nor does he need to "convince hisself" of things working out at the end, because he got a working tracking number and just receiveed his nice new wheelset exactly as ordered         Thanks Leon / Yuananbike! Good communiation, good product, great pricing, very minior delay - 9/10  September 21, 2024, 06:24:47 AM |
1 |
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
I've been looking at ordering from Yuan An, but wasn't able to find a rim that I was really interested in. YHG54-04D is 54mm deep, 31mm outer width, 24mm inner width, hooked YHG54-04S is 54mm deep, 31mm outer width, 24mm inner width, hookless It is the same rim as on my wheelset but 44mm deep (YHG44-04D), feel free to check the pictures above September 21, 2024, 06:30:39 AM |
1 |
|
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
I received my wheels a couple of weeks ago and couldn’t be happier. They worked to get them out before the holiday to prevent any delays. I worked with Kelly Lee who answered all of my questions thoroughly and besides a couple of short delays in communication when the stuff about Leon was blowing up here, she always got back to me quickly. I expected to pay customs duty/VAT but for some reason didn’t have to pay anything. Id give them a 9.5/10 for the quality of the wheels and service. So what’s the verdict here? Are we still good doing business with Yuan An? What is the new sale person contact now? Email only? Whatsapp #? October 19, 2024, 11:48:21 AM |
1 |
|
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
Can someone give me their current contact? Website is down.
October 20, 2024, 04:32:06 PM |
1 |
|
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
Here’s who I worked with kellywen@xmcarbon.cn October 20, 2024, 07:47:06 PM |
1 |
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
this is not Yunaan. This is a coplete different company! October 22, 2024, 06:08:45 AM |
1 |
|
Re: Yuanan Carbon fiber wheelsets middle year discount promotion
so... xmcarbon.cn is Yuanan, and entirely different from xmcarbonspeed.com. That's not confusing at all... October 23, 2024, 07:29:14 AM |
1 |