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29er / Re: Huapu 29er Frame
« on: June 11, 2016, 11:36:05 AM »
You can see the attached conversation between me and my customer who bought frame from Huapu (Tracy Zeng) last year. Sorry I have to remove his name though
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Thanks for the info. They do have good prices. I guess i am being caution because eBay sellers are not famous for backing up their products, especially when the term "warranty" is not mentioned. :p
I am looking at the 057, so I will probably in the same boat for frame and component shopping soon
I understand the caution thrown in the way of eBay sellers. This one is actually the personal Facebook account of the sales rep. She joined a local bike market group which I use as a source when considering upgrading or selling my stuff.
Btw, their warranty is 2 years for frame and 1 year smaller parts. I assume this is standard, right?
Below is a picture of the frame.
@ PeterXu
The customer has business with you, not with the factory. If you set your business quality to be dependent on the factory, then you cannot control this and will be bad for your business.
You have $100 bigger margins than your cheaper competition. I suggest from this buy some frames to have for spare parts or when customer needs replacement. Also there are not that many things to check on a frame to see if it is good quality - you should check every frame and not send any that has flaws. You should know the product you sell well and you should know what to check on it. If you send a frame with short bolts it was your responsibility, not the factory.
If you only relay the problem to the factory, you are only a middleman, you have no extra costs (other than communication) from such customer service and ultimately you are not financially motivated to send good product.
I believe you provide the best communication experience, you probably get the better frames from the factory, but you only provide the same customer service as the factory when something goes wrong. For people in US, Europe, etc. such service is not enough and they are willing to pay more to have a better one.
Has anyone from the Philippines ordered a frame and have it delivered via EMS ?
Care to share how much did you need to pay for customs and duties ?
I don't know about the frames from other vendors, but from me, what price you guys spend higher than 500 USD then these frames are A level and made with T800, if the price is less than 400 USD then the frame should be made with T700. Some factories make frames in A and B levels, but not all factories.
@Peter are all frames sold in a grade and b grades? Is the only difference between the two the quality of carbon fiber that was used? I, and I'm sure lots of other forum members, would be interested in this info.
There are difference on the frame material, maybe the price 508 USD/piece is for B level, not sure about that.
@Peter, this is just guesswork and therefore unfair to put a bad reputation on a competitor. I would rather say they come from the same factory - same quality.
Noticed that while looking at the site yesterday, looks nice!
Are there any plans to adjust the fat bike frames to give clearance for suspension forks?
Does somebody have a Picture and/or build a 036 Frame in size 15.5"?
I have purchased an IP-057 frame with Bert, after I sent the money already do 12 days and they did not respond more emails, also sent to Peter and he also does not answer, I'm thinking I lost my money.
Any idea on pricing yet on the N019 frame?We are on Chinese National Day holiday now, won'e be back to work until Oct 8th
I emailed Bert at XMI with no reply...