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Messages - Stoeptegel

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Road Bike Frames, Wheels & Components / Re: Hygge Aero Carbon Frame
« on: October 03, 2024, 12:55:45 AM »
I ordered from their website a few days ago but haven't heard anything yet either. But I don't expect to hear anything before the national day holidays are over. Have you had any contact with the seller?

I did have contact with the seller. The answer is always "This week friend".

I ordered mine on August 19th and it was shippend on August 28th. Arrived a month later in Belgium (but was stuck in customs for two weeks).

Then I have some hope they will still ship it soon.

I also ordered a Pearl white EPS frame on August 27th and waiting since then. I tried contacting them through WhatsApp and Aliexpress and they told me that the plane did not left the Hong Kong and gave me a new tracking number (?!). When tracked my order got some shipping steps in DPD application but since 24th of September nothing changed. They don't answer my messages and if they do their answer is "I will check friend". I've been waiting too long now and getting nervous. They also told me that the delay is because of the new EPS frames that it needs 10-15 days for delivery to EU countries. I guess they dropship so they probably waiting for a larger quantity of orders to avoid shipping expenses. Highly unprofessional and not great way to build a brand image.

Where did you order your frame to? EU or USA/Canada or somewhere else?

I am also getting nervous. But thats the choice when you order from China probably.
I ordered it to the EU.

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Road Bike Frames, Wheels & Components / Re: Hygge Aero Carbon Frame
« on: October 02, 2024, 04:33:54 AM »
Hi all,

I have been reading this topic for the last couple of months and decided to buy a frame beginning of September. Nothing has been shipped yet and the seller doesn't give me more information. How long did it take for you guys until the frame was shipped?

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