My workswell horror story

[d36]

I ordered and paid for a frame just over 3 months ago now
Nothing has been sent and I'm pretty sure I've been ripped off
Its that or this will be a new record time for slowest delivery of an open mould frame ever
I made the mistake of paying via bank transfer so i'm unable to cancel the transaction

Just a friendly heads up^^

[tripleDot]

Hopefully, you just got caught up with the Chinese New Year Holiday. I believe things have slowed in China since January because of preparation for this Holiday. It is concluding this week, btw.

I also got a custom order on-hold (with another vendor)  because of this too. Although, unlike you, no payment had been made yet. I believe someone in this forum also had to postpone his order to March for the same reason.  So hopefully, you'll get some news next week.

Btw, I have no experience with Workswell.

[lRaphl]

It's not the first time I see a delay that long when ordering somewhere around Christmas. Some vendors are often on slow mode at this time of the year (December to March).

[tripleDot]

...although I have to say that they should at least have the decency to give their customers a heads up.

[Calvino]

hm, i ordered my tideace frame around middle of december and have it now for about 3 weeks, so it took 1,5 months. Also it got caught at the border so ya can add at least 3-5 days. Chinese newyear wasn't that much of an issue, but it was still christmas during the delivery time.
Where did ya order your workswell? Aliexpress or somewhere else?

[d36]

Direct from the website addy

Have used them before but for some reason this order just went pear shaped

[d36]

so its finally on the way

Total time to get frame gonna be 4 months

[tripleDot]

What's their reason (or excuse) for the delay?

[d36]

What's their reason (or excuse) for the delay?

none given so who knows

[d36]

And they send me a faulty derailleur hangar... yay!
The thread is useless so it wont stay on

I tell them and then they ask for more photos