TanTan TT-X21 frame

[imperyal]

Nice, let me know how it goes...

[ChinerDetroit]

t i felt i need to share with others considering purchasing from them.

here to say i've ordered six MTB frames from tantan, no problems at all.  All custom painted, all took time to paint and deliver.

[imperyal]

Good to know... 

[FHS]

ChinerInDetroit,

Do all their frames ship through Tianjin Mail Processing Center? If so, how long are they typically there before the next leg of shipping? My frame has been stuck there since it left the TanTan factory, going on 3 days now.

[Matt_C]

ChinerInDetroit,

Do all their frames ship through Tianjin Mail Processing Center? If so, how long are they typically there before the next leg of shipping? My frame has been stuck there since it left the TanTan factory, going on 3 days now.

Global shipping is a mess right now. Chances are your order will have significant delays and you will drive yourself mad if you are constantly checking the tracking info. The frame probably wont arrive until late January.

[FHS]

Yeah, I wasn't really expecting it until February. Just, not familiar with the ins and outs of EMS shipping. I thought it was gonna be on a container ship, but the rep said EMS Express flies, just, no space right now.

[ldavies]

Apparently, my X-21 shipped today. Got sent a tracking number on Monday that went active this morning. Package arrived at Tianjin Mail Processing Center at 19:36.

That's great turnaround.  Can you tell:
1) what size you ordered?
2) What finish?  Custom paint?
3) Who you communicated with and what platform (email, skype etc)?
4) How much you paid?

Would appreciate this a lot.  I am going to purchase in the next few days I think.
Lloyd

[ldavies]

Tantan told me the x21 frame is sold by a brand under a brand name but they couldn't/wouldn't tell me the name.  Does anyone know who it  is?
Lloyd

[poyo]

Tantan told me the x21 frame is sold by a brand under a brand name but they couldn't/wouldn't tell me the name.  Does anyone know who it  is?
Lloyd

Velobuild VB-R-099, Long Teng LTK268-D, Workswell WCB-R-268.
Mine is from Velobuild.

[adriaanm]

This one looks veeeeery similar....

https://flanderscycles.com.au/product/koppenberg-frame/

Geometry is identical for the 54cm (and I'm sure the others):
https://geometrygeeks.bike/compare/seraph-tt-x21-2019-54,flanders-koppenberg-2021-54cm/

(found using geometrygeeks.bike's excellent "search by numbers" feature)

[RDY]

Isn't this the same frame that Cinelli's new model uses (and Engine 11 & Atom 6)?

[FHS]

Hi All,

Happy New Year!

My new TT-X21 frame arrived this morning.

I first contacted Lisa on 11/25, ordered the frame on 11/29, the frame shipped on 12/16, and arrived today, 01/04. I'm sure it would have arrived faster if shipping hadn't been in the middle of the Holiday Season.  Overall, I'd give TanTan a solid B for quality of service. There were a ton of details that needed to be clarified, I wasn't sure how the frame would be shipped until I saw the EMS waybill, and even then, Lisa told me not to expect the frame until the end of January after it got hung up in Tianjin. In retrospect, no issues that were TanTan's fault and all minor stuff that didn't affect the actual transaction.

The build quality looks good, but it's my first carbon frame. Here are some pre-build pics. If you see anything I should be concerned about, please, if at all possible, let me know.

Thanks!

[FHS]

Hmm, getting ready to install the cables and hoses. Found some loose fibers in the integrated handlebars.

Can I just leave it and hope for the best?

[Snacks]

nice man! looks good. im glad you had a better experience than i. looking forward to seeing the build.

[imperyal]

Fantastic!!

I had an update from Rose today, tracking number, and she told me the frame should arrive by the end of this month.
So far, very happy with tantan service.