One of the benefits of living in a western democracy is being able to voice opinions without fear or favor.
Pleaser, get a reality check: only the US allows to voice an opinion devoid of factuality. Most EU countries have a form of censorship around bullshit (and especially hate speech, but it is another question).
Freedom of speech mainly exists in the US as a constitutional right, and it has been weponized to promote BS and quackery…
Finally, there is a difference in a constructive feedback (even shared publicly) and a bad faith relentlessness to bad mouth a company. I am not saying LC is perfect, but we should hold LC to the same standard as the other brands and we do accept defects in all products [high end luxury watches (my mother was repairing 200k+ USD Swiss watches), cars, or Boeing planes for that matter, do you still fly them?], the question is which rate of failure can we infer. Having a witnesses only encompass the absolute count of bad stories and fails to consider all the successes. But don’t get me wrong, it is really bad to send defect(ish) frames to clients and should be avoided at all costs, but there are enough videos of western brand being ashamed by Hambini for their construction and we fail to hear about all those the mechanics despise as well.
Let’s not forget as well as negative reviews surfaces more often than positive ones, creating a bias. So let’s balance a bit:
- There are many positive reviews in their EU website [probably really biased xD]
- More objectively, many small brands sold their previous flagship (LCR-0XD) and these frames got stellar reviews. Even Mercedes is selling their frame
- A UCI professional team used their frames for a season almost unnoticed.
- Hambini would have been happy to ream their frames if they were shit (and could have done it twice) [although I can’t tell if he was paid or not, but in good faith, let’s say he was not).
Personally, I am a Swiss and would love to afford the Teammachine R from BMC, even after Hambini review of one of their frame.
Shit happens, and it could be just bad luck [a single individual (disohonest or sick) in the chain did not the job properly) or a systemic issue [the whole company had shitty production policies, consumer support policies]. We should remain in good faith and gather more evidence before making shitty conclusions.
