Help please - I'm trying to setup my GeX groupset, so EDS but 1x I guess.
Problem: I'm trying to initialise the rear mech, but it will not go down to sprocket 1 (smallest). On my 12 speed it will only go as low as cog 3, on my 11 speed it won't go past cog 2.
In the app I'm in initialise, trying to move it down/right, but it won't go any further, after a certain point a beep sound indicates there is no more down/rightward adjustment.
Any ideas? I haven't touched the limiter screws because it seems too odd for the limiter screws to be soooo far off when it's just out of the box, new. However, I have also noted that the top limiter screw isn't set because I can shift right off the top of the cassette.
Note that it does shift from gear 3 upwards, that's all working well, it knows that cog 3 is gear 3, but still won't go down to cog 2 or 1.
Without adjusting limiter screws, and this would be a big adjustment, I'm stuck and looking for help/ideas please.