Greetings all!
I am having problems with binding and pairing the rear derailleur and shifter on a new EGR V. 3 installation. I cannot get the shifter to change gear up or down after supposedly pairing.
Connection to the app registers the rear derailleur and informs me it has the latest firmware. Attempts to 'see' the controller for firmware update fail.
In the pairing, hold shifter button for four seconds and immediately press the rear derailleur button there is communication. A motor sound and a mechanical 'nudge' result. There is no shift resulting from clicking the shifter paddles. Green light shows in the shifter with each click.
The rear derailleur will shift and and down via the app. In the app I have set to 10 speed. As yet I have no rear wheel, cassette, chain on the bike. Ninth and tenth gear which would be smallest two cogs mech motor is whirring and clicks but makes the shifts. I have written to my seller, no reply just yet but still very early to expect one.
Any thoughts and suggestions from the community?