Hello. How long did you have to wait to receive your frame?
Maybe some useful data points for anyone ordering to Germany, but note that lead times can change.
• 21.10.2025 — Ordered/paid → was told delivery would be 20.12.2025
• 03.12.2025 — Got informed that frame will take longer (ETA after Christmas) as laser silver logo will take longer (only after asking)
• 30.12.2025 — Received pictures (only after asking although I had requested this)
• 08.01.2026 — Frame was shipped (found out later)
• 12.01.2026 — Received photos (only after asking)
• 19.01.2026 — Received DHL tracking number (only after asking)
• 23.01.2026 — (until) Tracking showed “shipping info received” / label created
• 26.01.2026 — Frame arrived
So in short:
98 days in total from order to receiving.
18 days from shipment to delivery (08.01 → 26.01).
I must say that I am still impressed with the customer service. You just have to be aware that you might have to ask about everything yourself. However, they respond quickly, comprehensively, and always politely!