Cruz carbon crankset with 24mm ti axle

[benquick]

Is it possible you might need additional spacers? I use .5mm delrin axle spacers from Wheels Manufacturing to dial in my crankset fit perfectly. Also I'd take off the crankset and check if the alloy mounts inside carbon arms to make sure they haven't de-bonded.

Where do you have a spacer? Between the crank arm and the chainring, or the chainring and the bottom bracket? I have one (I think 0.5mm) between the chainring and the BB so they don't rub.

I will take the crank off again in the following days and inspect it. I don't know what exactly to look for, but I will post pictures and anyone more knowledgeable can maybe help.

[jonathanf2]

Where do you have a spacer? Between the crank arm and the chainring, or the chainring and the bottom bracket? I have one (I think 0.5mm) between the chainring and the BB so they don't rub.

I will take the crank off again in the following days and inspect it. I don't know what exactly to look for, but I will post pictures and anyone more knowledgeable can maybe help.

My spacer is between the axle and chainring. On the frame I'm using the Cruz crankset, I actually needed the crankset to be slightly outboard to create more space between my FD and crank arm. Without the space, my 165mm crank arm rubs against my LTwoo ER9 FD.

[benquick]

Ok, FYI, I found some time to take off the crankset and recorded the issue. I am attaching the video to this post. I am thinking that tightening the lock ring could maybe resolve the issue, but I need to get to a set of appropriate pliers to do the job. Let me know if you have any ideas.

I am also in contact with the AliExpress seller, and I will let you know once they respond.

[jonathanf2]

Ok, FYI, I found some time to take off the crankset and recorded the issue. I am attaching the video to this post. I am thinking that tightening the lock ring could maybe resolve the issue, but I need to get to a set of appropriate pliers to do the job. Let me know if you have any ideas.

I am also in contact with the AliExpress seller, and I will let you know once they respond.

After watching the video, it looks like you just need to use the jaw ring pliers to tighten the lock ring. Should be an easy fix.

[benquick]

After watching the video, it looks like you just need to use the jaw ring pliers to tighten the lock ring. Should be an easy fix.

I tried, but the lock ring did not want to turn at all. It is possible that the pliers were slightly too small as they slipped a couple of times.

I actually came back to this topic to let anyone who runs into a similar problem in the future that the seller has agreed to send me a new crank arm after seeing the video. They were very nice and the customer experience has been nothing but flawless.