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Other Resources => Vendor Discussion & Reviews => Topic started by: Pkd17 on January 24, 2025, 02:30:23 AM

Title: Experience with cyclegears.net?
Post by: Pkd17 on January 24, 2025, 02:30:23 AM
Hello,
does anyone have experience in dealing with www.cyclegears.net? They offer some things that I am inetrested in, but I cannot find any feedback on them and their shop. Any feedback would be appreciated.

Thanks.
Title: Re: Experience with cyclegears.net?
Post by: BeR on January 30, 2025, 12:53:13 AM
No but It looks interesting. Have you tried to contact them ?
Title: Re: Experience with cyclegears.net?
Post by: Pkd17 on February 03, 2025, 01:52:32 AM
Yes, they replied quickly and in a professional way. But I did not order (so far).
Title: Re: Experience with cyclegears.net?
Post by: j4m1eb on February 27, 2025, 04:42:06 AM
Just looking at cyclegears myself.
Anyone had experience yet?
Title: Re: Experience with cyclegears.net?
Post by: MartinCZ on April 08, 2025, 05:33:25 AM
Hello, I am also considering this supplier, is there any feedback? Is it real or scam? Thank you.
Title: Re: Experience with cyclegears.net?
Post by: cyclegears on June 07, 2025, 03:54:57 PM
Hey there, I'm Ricky from CycleGears.net, if you got any questions feel free to ask and I'll reply on this forum.
Title: Re: Experience with cyclegears.net?
Post by: BeR on June 18, 2025, 02:47:02 AM
Eventually, I placed an order on cyclegears.net.

I discussed with them on their website and They answered to all my questions with accuracy. Everything was smooth.

I will receive my order in one month and keep you inform.
Title: Re: Experience with cyclegears.net?
Post by: BeR on July 18, 2025, 03:18:31 AM
I have just received my package et here is my review :

In one word : Perfect.

They answered to all my questions and if they are offline, I used their chat and they replied quickly after being online.

The package was very well protected (picture) and they sent quickly the package. Delivery was also smooth.

Inside the box, all components were well protected. The Di2 battery is from january 2025 so very recent. It is also a very good thing.

I strongly recommand CycleGears, you will not be disappointed.

Feel free to ask me anything :).
Title: Re: Experience with cyclegears.net?
Post by: tu970 on July 22, 2025, 08:17:23 PM
ordered a road bike frame on 7/13/25. I'm hoping it will show up in a month.
Title: Re: Experience with cyclegears.net?
Post by: BeR on July 25, 2025, 02:29:29 PM
ordered a road bike frame on 7/13/25. I'm hoping it will show up in a month.

Which frame ? You will be able to receive it before one month. Let us know.
Title: Re: Experience with cyclegears.net?
Post by: tu970 on September 04, 2025, 07:40:55 AM
order a bigrock bike frame, from order date to delivery took 7 weeks. Shipping is slower than panda podium but prices are cheaper. I would buy it from the website again.
Title: Re: Experience with cyclegears.net?
Post by: zxcvbnmjm on September 17, 2025, 06:22:32 AM
To those who received orders, which courier did they use for shipping?
Title: Re: Experience with cyclegears.net?
Post by: BeR on September 17, 2025, 01:00:13 PM
To those who received orders, which courier did they use for shipping?

I received the package through my local post office.
Title: Re: Experience with cyclegears.net?
Post by: Dareios on February 05, 2026, 03:04:50 PM
Anyone here has any experience when it comes to ordering fully built bikes from them? They have confirmed to me that they are selling fully built ones and shipping them overseas.
Title: Re: Experience with cyclegears.net?
Post by: BeR on February 05, 2026, 07:49:57 PM
Anyone here has any experience when it comes to ordering fully built bikes from them? They have confirmed to me that they are selling fully built ones and shipping them overseas.

Only groupsets from them and the packages are always been well protected
Title: Re: Experience with cyclegears.net?
Post by: Uberflo on February 06, 2026, 01:59:01 AM
I just ordered an Intropy frameset from CycleGears. Already shipped with DPD to Germany.
Title: Re: Experience with cyclegears.net?
Post by: Bike.Man on March 21, 2026, 08:12:51 AM
I just ordered an Intropy frameset from CycleGears. Already shipped with DPD to Germany.

Hast du zufällig Neuigkeiten zu deinem Rahmen und haben die dir etwas zum Thema Zoll gesagt? Ich überlege mir da eine Seka Rahmen zu bestellen, habe aber bedenken das es am Ende sehr teuer wird 😬
Title: Re: Experience with cyclegears.net?
Post by: vosta on April 17, 2026, 11:35:53 AM
I ordered quickpro ar:one from them.
Got the wrong size and tried to sort it out with them.
They said they will fix it but then ghosted me.
I contacted quickpro company and sent them a qr code of frame, they replied that the frame was for Chinese market and the warranty is missing.
And also after ordering on start of February still hasn’t received wheels, groupset and everything else.
Wondering if I am even getting the rest.
So almost 5k well spent i guess!
Title: Re: Experience with cyclegears.net?
Post by: BeR on April 26, 2026, 12:07:11 PM
I have ordered a "lots" of groupsets from them and never had any problem. My last order should arrive in few days.
Title: Re: Experience with cyclegears.net?
Post by: vosta on May 03, 2026, 05:02:42 AM
I have ordered a "lots" of groupsets from them and never had any problem. My last order should arrive in few days.

I am still missing wheelset, groupset, BB, disc rotors and saddle.
Even the Farsports offical account warned me not to order from that site(too late).
Spent 4.7k€ on complete bike and only got the frame which is wrong size and without warranty.
Title: Re: Experience with cyclegears.net?
Post by: BeR on May 03, 2026, 10:46:15 AM
I am still missing wheelset, groupset, BB, disc rotors and saddle.
Even the Farsports offical account warned me not to order from that site(too late).
Spent 4.7k€ on complete bike and only got the frame which is wrong size and without warranty.

I have received my groupset. No problem at all. Have you contacted them on their website ? I think that they also have an Instagram account.
Title: Re: Experience with cyclegears.net?
Post by: vosta on May 03, 2026, 02:01:01 PM
I have received my groupset. No problem at all. Have you contacted them on their website ? I think that they also have an Instagram account.

Of course I did.
They just stopped responding to me on all platforms.
Title: Re: Experience with cyclegears.net?
Post by: BeR on May 04, 2026, 01:31:47 AM
Of course I did.
They just stopped responding to me on all platforms.

Weird. Have you paid through PayPal ? If yes, ask for a refund.

Edit : If you can, leave a lot of bad reviews on their Instagram account. It might help.